Empowering the people that make global commerce happen.
About CargoSprint
CargoSprint is made up of a world-class team of highly motivated individuals who are passionate about transforming the cargo industry. We have developed cutting-edge digital solutions that streamline cargo operations, enhance efficiency, and improve the overall experience for everyone involved. Our workplace fosters innovation, collaboration, and the drive to solve industry challenges.
CargoSprint is dedicated to delivering game-changing solutions that connect the cargo industry like never before, and we are looking for driven, enthusiastic people who share our vision of innovation and excellence.
If you think we are a great mutual fit, we want hear from you!
About You
You are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly, you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry.
About the role
You’ll own the creation of all product and API documentation, release notes, customer & internal-facing content. You’ll work closely with engineering, product, and QA teams to translate complex technical information into simple, accurate, and polished documentation that supports developers, customers, and internal teams.
What you'll do
- Write and maintain API documentation, developer guides, and product manuals.
- Produce clear release notes, in-app help, and knowledge base articles.
- Draft emails, website copy, and FAQs for product launches and feature updates.
- Collaborate with product and engineering to ensure documentation accuracy.
- Define and enforce content standards, templates, and version control
Qualifications
- 5+ years of experience in technical writing within a SaaS or software environment.
- Proven ability to document REST APIs (Swagger/OpenAPI, Postman).
- Strong knowledge of Markdown, Confluence, Git, and documentation tools.
- Excellent writing, editing, and communication skills.
- Solid understanding of Agile/SDLC and software release processes
Does this role sound like the next step in your career?
We’d love to hear from you! If you don’t meet all of the requirements exactly, we encourage you to use your cover letter to tell us about your unique experience—talent comes from many places, and skills are transferable.
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Our Commitment to an Extraordinary Work Environment
At CargoSprint, we value diversity and inclusivity. We strive to create a welcoming and supportive community for employees from all backgrounds. Regardless of your gender, sexual orientation, physical ability, religion, ethnicity, race, or age, you will find a place where you can thrive and be your authentic self.
Our CargoSprint Recruitment Team personally reviews every application.
Top Skills
What We Do
CargoSprint's supply chain orchestration SaaS solutions reduce operational friction for freight forwarders, third-party logistics providers, cargo facilities, and transportation providers across air, ocean, road, and rail. By combining industry-leading tools for payments, appointments, and visibility, we ensure faster and more efficient cargo movement. In a year, we enable 4 million payments worth $2 billion on behalf of 30,000 logistics providers and orchestrate 9 million cargo appointments.
