The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleSr Technical Support Engineer – Subsurface Science & Engineering (SSE)AspenTech is looking for talented Technical Support Engineers to join our team, specializing in Subsurface Science & Engineering (SSE) solutions. This role offers the opportunity to work with cutting-edge technology, providing world-class customer support, training, and expertise in implementing AspenTech solutions for geoscience and upstream workflows.Your Impact
Key Responsibilities:
Provide expert technical support for AspenTech’s SSE solutions, troubleshooting complex geoscience-related technical issues.
Deliver high-quality training classes on AspenTech’s subsurface products, ensuring customers understand and maximize their use of the software for geoscience and upstream workflows.
Collaborate with customers to optimize their geoscience workflows, improving business outcomes using AspenTech’s SSE tools.
Assist in pre-sales consultations, identifying prospects’ business challenges and positioning AspenTech products as the ideal solution for geoscience applications.
Engage with internal R&D teams, offering insights and feedback to drive product improvements.
Conduct pre-release software testing and contribute to the development of training materials and white papers for the knowledge base.
Travel to customer sites as needed, typically less than 25%.
Required Qualifications:
Bachelor’s degree in Geoscience-related disciplines such as Geology, Geophysics, Petrophysics, or Petroleum Engineering, or a related field, or equivalent years of relevant experience. A Master's degree is a plus.
Strong knowledge of geoscience workflows and subsurface modeling techniques, with experience in upstream workflows.
Excellent communication skills with the ability to present complex concepts clearly.
Strong problem-solving and analytical skills with a customer-first mindset.
Preferred Qualifications:
Experience with AspenTech products or similar advanced software from other vendors is a plus.
Ability to manage multiple responsibilities and competing priorities in a fast-paced environment.
Familiarity with New or Renewable Energy workflows, such as Carbon Capture and Storage (CCS) and Geothermal, is a plus.
Strong interpersonal skills with a commitment to building lasting customer relationships.
Willingness to travel as needed for customer engagements, including international travel (less than 25%).
Candidates with similar skills or experiences may be considered and training may be offered where needed. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.
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Skills Required
- Bachelor's degree in Geoscience or related field
- Strong knowledge of geoscience workflows and subsurface modeling
- Excellent communication skills
- Strong problem-solving and analytical skills
- Experience with AspenTech products or similar software
- Familiarity with New or Renewable Energy workflows
Aspen Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aspen Technology and has not been reviewed or approved by Aspen Technology.
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Healthcare Strength — Health coverage is described as strong, with comprehensive medical, dental, and vision plans and high-quality carrier options. Several recent remarks characterize the health insurance as "great" or "amazing," with low copays noted in some cases.
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Parental & Family Support — Maternity and paternity leave receive consistently positive mentions and are characterized as well-reviewed. Company materials also highlight family-oriented benefits alongside core coverage.
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Leave & Time Off Breadth — The package includes vacation/PTO, paid holidays, and sick leave, with multiple indications of generous paid time off. Dedicated volunteer hours and well-regarded leave policies reinforce breadth in time-away benefits.
Aspen Technology Insights
What We Do
AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain. By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.
