Job Title: Sr. Technical Program Manager
Location: Seattle, WA
Salary: $150,000 - $175,000
* This role requires on-site work, so candidates must reside in the Seattle area or within a reasonable commuting distance of the facility. Please note that relocation assistance is not available for this position.*
Position Summary:
A Senior Technical Program Manager integrates technical solutions to improve business operations and maximize the team's efficiency and productivity. They also ensure that teams deliver projects on time and to an acceptable standard. The ideal candidate will have extensive experience managing technical projects and teams and will focus on delivering exceptional results within scope, budget, and timeline constraints.
What you’ll do:
In this role, you own and are responsible for delivering key initiatives.
- Responsible for the end-to-end deployment to meet customer business requirements.
- Understanding and driving business priorities within the deployment.
- Deep understanding of all customer needs and understanding of how our solution fulfills those business needs so that we can make decisions in prioritizing work.
- Planning the overall project plan, monitoring the progress, and reporting weekly status.
- Interfacing with the client Program Management peer
- Driving Requirements Management with the account and product team.
- Assist in the creation of client LOEs.
- Program management - Global process and system improvement projects, NPI, large scale project support deployments.
- Managing, coordinating, and ensuring collaboration on technology development within a team and across needed teams.
- Removing tactical impediments and driving the resolution of issues.
- Drive and participate in global program standups to ensure plan execution and delivery is on time with appropriate risk management.
- Track and assess project cost vs. budget and delivery targets.
- Tracking and approving resources working on deployment.
- Define, track, and present KPIs for tracking operational and financial performance.
What you’ll need:
- BA/BS in Business, Management, or a relevant field. MS or MBA a plus
- 10+ years of experience in Technical Program Management.
- 3+ years of experience in the mobile/connected device, consumer electronics reverse logistics, and/or SaaS industries desired.
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
- Demonstrated success in managing planning, project reviews, scheduling, and budgets.
- Strong written and verbal communication skills are crucial, as are the ability to think clearly, analyze, problem-solve, scope requirements, and prioritize.
- Sound business judgment with the proven ability to influence others positively.
- Strong analytical thinking skills.
- High levels of integrity and discretion in handling confidential information.
Our Core Values:
- Hooked on customers. Our passion for innovation propels our customers forward. We thrive on solving our customers’ problems, big and small.
- We communicate confidently and with generosity. We not only spread ideas, but we also spread understanding to help every team succeed.
- Champion the use of data. We use data to build solutions to problems, promote collaboration, and inform decisions for us and our customers.
- Proudly accountable. We follow through because the alternative is not an option. Every word, every action, and every result reflect the improvements we seek to make.
- Be you. We bring our whole selves to our work, our teams, and our customers. The collective ‘we’ will shine bright for all to see.
- I have your back. Trust and respect each other to do the right thing when someone needs an extra hand. We go farther together than we do alone.
- It matters how we show up. Sometimes bold, sometimes brave, always curious. We expect more of ourselves to be our best for the team.
What you can expect from us:
- Annual leave - 20 days of paid annual leave per year
- Holidays - Generous paid holidays, including a day off for your birthday.
- Paid parental leave benefits - 12 weeks (2 weeks prior, 10 weeks following) of paid parental leave for eligible regular full-time employees
- Casual dress - We offer a casual dress code so you can feel comfortable and be yourself at work.
- Flexible Working Arrangements - Apkudo supports a healthy work-life balance by offering flexible working hours and remote or hybrid work setups. Please note that the availability of flexible working arrangements may vary based on the specific role and business requirements.
- Tuition reimbursement - Up to $5,250 per year for financial assistance for continuing education, certification courses, or degree programs related to your role.
- Wellness Stipend - Monthly stipend to support health and wellness activities, such as gym memberships, yoga classes, or wellness apps.
- Tech Stipend - Monthly stipend to assist with purchasing or upgrading technology equipment for optimal productivity.
- Benefits - Comprehensive benefits package that includes medical, dental, and vision insurance. Please note that benefit offerings may vary based on your location.
- 401(k) matching up to 4%
*Please note that fringe benefits provided may be subject to local tax regulations.*
About Apkudo:
Our Vision
Devices connect the world. We help ensure there will still be a world to connect.
This is ambitious, on purpose. We must lean into our shared passion for change and do whatever it takes to do our part to regenerate resources and build sustainable processes and behaviors to leave the world a better place.
Those who do good, do well.
The Fine Print:
We are a dynamic organization, and the responsibilities and scope of this role (like all roles at Apkudo) may evolve as we continue to adapt and grow.
This position is exempt under the Fair Labor Standards Act (FLSA).
Note: Apkudo is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristics.
What We Do
Apkudo is the global leader in supply chain automation with solutions spanning the entire lifecycle of connected devices. From certifying new devices for launch to optimizing liquidation of refurbished products, Apkudo’s Hive Platform provides a seamless operating system across both internal and external partner systems.
Companies like The New T-Mobile, Verizon, Samsung, Amazon, and FedEx Supply Chain Services use Apkudo to connect internal systems and external partners into a unified platform powered by robotics, intelligent decisioning and optimized processes. Apkudo is a fully distributed company leveraging a global team of supply chain experts in every major market.