Sr. Technical Program Manager

Posted Yesterday
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Pune, Maharashtra, IND
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads complex, cross-functional technical programs for Mastercard’s Security Threat and Response Management team. Owns planning, execution, milestones, dependencies, risks, governance, and delivery metrics across engineering, product, security, architecture, and business teams. The role drives technical decision-making, executive reporting, continuous improvement, stakeholder alignment, and predictable delivery while mentoring junior technical program managers.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Sr. Technical Program Manager
About the role:
We are looking for experienced technical program management professionals to join our STRM-Security Threat and Response Management team who is responsible for identifying and implementing new tools and capabilities to secure our assets.
The Senior Technical Program Manager (Sr. TPM) is responsible for leading complex, cross-functional technical programs that deliver critical business outcomes. This role drives end-to-end execution across multiple engineering, product, and business teams, ensuring alignment to strategic priorities, disciplined delivery, and measurable impact.
The ideal candidate brings strong technical depth, seasoned program leadership, and the ability to influence at all levels. They translate ambiguous business objectives into clear execution plans, proactively manage risks and dependencies, and ensure predictable, high-quality delivery across large-scale initiatives.
Responsibilities:• Lead and successfully deliver multiple concurrent, complex, and cross functional technical programs from concept through launch, ensuring alignment to business and security objectives • Act as a strategic partner to Engineering, Product, Security, Architecture, and Business stakeholders to drive shared outcomes • Own end to end program planning and execution, including scope, timelines, dependencies, risks, and delivery commitments • Define and track clear milestones, success metrics, and program health indicators to ensure predictable delivery • Drive execution rigor by managing dependencies, facilitating deep technical discussions, aligning on architecture decisions, and navigating engineering trade offs • Proactively identify execution risks, surface trade offs, and drive timely risk mitigation and decision making • Provide clear, concise, executive level status updates, metrics, and data driven recommendations to leadership • Establish and continuously improve program governance, delivery processes, and operational excellence best practices • Serve as a strong voice for the team-leading demos, acceptance discussions, and representing the program with confidence across forums as needed • Mentor and guide junior TPMs and less experienced team members, fostering growth, accountability, and high standards of execution
All About You: • Proven ability to operate in ambiguous, fast-paced environments• Exceptional stakeholder communication and influencing skills• Demonstrated ownership, accountability, and delivery excellence• Strong understanding of the Software Development Lifecycle (SDLC) and agile delivery in complex, multi-team environments.• Proven ability to break down ambiguous problems, plan and execute work through Agile delivery models (Scrum, Kanban), and consistently deliver high impact technical programs.• Comfortable diving deep into technical details to inform trade offs, manage risk, and build credibility with engineering teams.• Demonstrates data driven decision making and leads continuous improvement across teams and programs.• Effectively partners with business leaders, architects, engineers, and designers to shape delivery strategy and execution plans.• Builds strong relationships and influences without authority, earning trust and respect across dependent teams.• Exhibits strong technical writing, documentation, and knowledge transfer skills, enabling teams beyond immediate scope to operate independently.• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience
  • Experience leading complex, cross-functional technical programs
  • Strong understanding of the Software Development Lifecycle (SDLC)
  • Experience delivering work through Agile models, including Scrum and Kanban
  • Ability to manage program scope, timelines, dependencies, risks, and delivery commitments
  • Ability to understand technical details and support engineering trade-off decisions
  • Strong stakeholder communication, influencing, and relationship-building skills
  • Data-driven decision-making and continuous improvement experience
  • Strong technical writing, documentation, and knowledge transfer skills
  • Experience mentoring junior technical program managers or team members

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
  • Leave & Time Off Breadth U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
  • Parental & Family Support Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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