The Role
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Technical Program Manager at Coupa:
We are seeking a Senior Technical Program Manager with a strong Project and IT Service Management background and experience in a SaaS or product-focussed organization. This position is a senior, high-ownership role supported by the Sr. Director of Cloud Operations and operates at both portfolio and program levels. You will form part of a global team spread across our three primary centers in APAC, EMEA and the US.
What You'll Do:
- Partner with a global team to drive infrastructure and development projects in cloud and data center environments
- Use your technical skills and leadership abilities to architect clear project goals and drive end-to-end delivery for multiple concurrent complex projects to a successful conclusion
- Oversee project and program progress, automate status reporting, manage critical path risks and issues, and develop strategic plans to mitigate them through collaboration with partner teams
- Optimize project estimation and team capacity planning processes to ensure consistent, predictable and efficient project delivery outcomes
- Translate business objectives into actionable technical roadmaps, milestones, and measurable outcomes
- Be responsible for the design, enhancement and automation of critical processes such as Availability Management, Service Metrics Reporting, and others as deemed necessary
- Drive a culture of continuous improvement through development and reviews of KPI dashboards related to project delivery and facilitate regular business reviews with our partner teams
What You Will Bring to Coupa:
- Experience in leading projects involving modern SDLC methodologies and Agile/Scrum practices at scale; relevant Agile certifications are a plus
- Has deep knowledge of SRE, Cloud Engineering, DevOps and Security practices and experience working with leading cloud service providers and data center environments
- Has 7+ years professional experience in a Technical Project/Program Management, Engineering Program Management, or equivalent roles
- Has proven experience leading large, cross-team, technically complex programs with high ambiguity
- Has strong technical fluency in cloud platforms (AWS, Azure, or GCP), infrastructure, and platform engineering concepts, enabling effective debate with engineering leads
- Has a passion for excellence, and is a natural and analytical problem solver. You should enjoy digging deep to understand issues and like solving hard problems, taking a data-driven approach
- Can operate effectively at both strategic and execution levels, from shaping roadmaps to unblocking delivery
- Is a confident communicator with executives, senior leadership and engineering teams and can lead teams to achieve clearly-articulated and measurable outcomes
- Has excellent time management and organizational skills and the ability to manage multiple concurrent projects with cross-team dependencies and conflicting priorities
- Has a strong sense of service ownership and personal accountability, and a well developed bias for action
- Is experienced and comfortable in configuring and administrating Jira, Confluence, Asana, Excel, Project, Tableau and similar tools to drive efficiency
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
None
HR
Ann Arbor
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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