The Role
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Technical Program Manager at Coupa:
This role is responsible for ensuring that Product and Engineering teams consistently operate within the frameworks, standards, and practices that represent the Product and Technical Ops Operating Model and define how Coupa builds, delivers, and learns from its products.
This role focuses on institutionalizing discipline without bureaucracy — embedding the playbooks, rituals, and accountability
mechanisms that enable transparency, traceability, and alignment. Acting as a connective layer between Process & Practices, Data & Insights, Systems & Tools, and Product and Technical Ops leaders and team members, this individual will measure adherence, identify friction points, and drive continuous improvement through operational governance.
What You'll Do:
- Tools and Analytics Dashboards Support and Enhancement: Leverage your technical acumen (ideally including JavaScript, Google Apps Script) to support, maintain, and contribute to the enhancement of internally developed tools and dashboards used for program and release management. Build Analytical reports using standard visualization tools like Looker, Sigma, etc.
- Exceptional Proficiency in Google Sheets and Jira for Program Management: Demonstrate a very strong working knowledge of Google Sheets, utilizing advanced formulas, data manipulation, pivot tables, charting, and ideally Google Apps Script for automation and custom solutions. Possess a deep understanding of Jira for issue tracking, project planning, and the ability to effectively integrate Google Sheets with Jira data for insightful reporting and analysis.
- Release Management Expertise: Lead and manage the end-to-end release lifecycle for our software products, including meticulous planning, cross-functional coordination, proactive risk management, transparent communication, comprehensive tracking and reporting of release progress, and ensuring formal sign-off at key milestones.
- PMO Practice Implementation and Enforcement: Drive the adoption and consistent application of PMO methodologies, standards, and best practices across Product and Engineering teams. This includes defining processes, creating templates, providing training, and ensuring adherence.
- Process Governance and Compliance: Establish and maintain governance models for Product and Engineering processes across discovery, delivery, and adoption phases.Ensure governance mechanisms are automated, auditable, and visible through Jira, Confluence, and BI dashboards.
- AI Awareness and Insights: Bring a strong understanding of how Artificial Intelligence is shaping the software development landscape and proactively identify opportunities to leverage AI-driven tools and methodologies within program management.
- Continuous Improvement: Identify areas for process improvement within Product and Technology Operations and drive initiatives to enhance efficiency and effectiveness.
What You Will Bring to Coupa:
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- Proven experience with about 8+years as a Technical Program Manager (Individual contributor role)and overall 12+ years in a software development environment.
- Mandatory hands-on coding experience on JavaScript, ReactJS, and NodeJS.
- Also good to have working experience on Google Apps Script and workflow automation tools like n8n.
- Desired to have hands-on experience on ReactJS and NodeJS. Also good to have working experience on workflow automation tools like n8n.
- Solid understanding of software development lifecycles (Agile, Waterfall, etc.).Excellent communication, collaboration, and interpersonal skills, with the ability to influence and build relationships across teams.
- Strong analytical and problem-solving skills, with a data-driven approach.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
What the Team is Saying
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
None
HR
SG
Ann Arbor
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Shivaji Nagar, IN
Tokyo Office
Uppsala, SE
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