We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
CVS Health is looking for a Workday (Functional & Technical) Expert (with Payroll and Absence Management) to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technology solutions.
This person will be an integral part of a team responsible for Workday Payroll and Absence Management modules for domestic (USA) and international employees meeting the needs of CVS Health’s Total rewards, Legal and Human Resources business partners and stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. You will provide integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments. You will establish cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented. Work with dedication and motivation with colleague satisfaction as key goal.
This role may work onsite 2 days a week in one of CVS Health's core hubs in: Farmers Branch, TX; Scottsdale, AZ; Hartford, CT or Woonsocket, RI. Full-time Remote candidates will also be considered.
Primary Responsibilities:
- Collaborates with business and technical partners to support the Workday Payroll and Absence functional areas and roadmap, including the established list of global priorities.
- Work closely with business leaders and stakeholders to develop vision, goals and roadmap for the Product.
- Maintains clear and up to date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
- Ensures that the delivered product meets or exceeds the business' needs and business objectives.
- Responsible for timely delivery of enhancements, project requests and defects, with optimal and scalable solutions.
- Accountable for the health of the product.
- Gathers requirements, business process optimization, fit-gap analysis, functional design, configuration and testing. Creates necessary documentation in each stage.
- Collaborates with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
- Understands the needs of the business and evaluates Workday capabilities through research and testing.
- Actively participates in Workday's semi-annual release process, engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Supports regression testing and guide regression testing teams.
- Awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.
- Leads the translation of business requirements to technical solutions and creating appropriate timelines.
- Responsible for fit-gap analysis, functional design, configuring the application, user acceptance testing and maintenance of the software solution.
- Ensures up to date documentation, necessary approvals and artifacts are documented and maintained in tracking tools.
- Performs and supports user acceptance testing and creates necessary documentation including test plans, test scenarios, test cases and test results.
- Responsible for adherence to industry best practice, actively engaging with Workday Community on future releases. Encourages product innovation and alternative ways of approaching business.
- Integrates relevant data and information and apply the findings to positively impact the Workday strategy and share key insights and actions based on data and metrics.
- Challenges partners to think differently regarding HR and Payroll business processes and operational issues act as a thought partner and model creative problem-solving to impact business decisions.
- Generates reports and analytics to support various business needs.
- Provides strategic direction and guidance to product team and shared services teams, with accountability for mentoring and developing team members.
Required Qualifications
- 5+ years' experience in a Workday Payroll Technical-functional lead role.
- 5+ years' experience configuring and debugging Business Processes and building solutions in Workday.
- 5+ years' experience working on calculated fields, complex reports and various configurations in Workday.
- 5+ years' experience working with business to gather requirements, perform fit gap analysis, design solutions, create functional designs, configuring Workday application, performing user acceptance testing, and maintaining the health of the product.
- 5+ years' experience generating reports for analysis, data auditing and supporting requests from various business teams.
- 2+ years' experience collaborating with SaaS vendors to deliver business needs.
- 2+ years of experience in leading a team.
Preferred Qualifications
- Experience supporting HR systems for large organizations with non-exempt employees.
- Experience supporting international employees.
- Ability to lead a team in a matrix organization while managing multiple priorities.
- Working in a Product Model with product ownership experience with accountability to the health of the product.
- Strong organizational, analytical, time management, and problem-solving skills.
- The ability to develop and sustain relationships with business partners and stakeholders, including working with business partners to optimize their business processes.
- A strong customer service orientation.
- Excellent written and verbal communication skills.
- A strong work ethic, a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
- Experience with Project Management, Change Management and Communications.
Education
- Bachelor’s Degree Required.
Pay Range
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 8+ years' experience as a Payroll Technical-functional lead role
- 7+ years' experience configuring and debugging Business Processes and building solutions in Workday
- 5+ years' experience working on calculated fields, complex reports and various configurations in Workday
- 5+ years' experience gathering requirements, performing fit gap analysis, and configuring Workday application
- 5+ years' experience generating reports for analysis and supporting requests from various business teams
- 2+ years' experience collaborating with SaaS vendors
- 2+ years of experience in leading a team
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
