Sr. Technical Platform Operations Specialist

Reposted 13 Days Ago
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Irvine, CA, USA
In-Office
70K-80K Annually
Senior level
Marketing Tech
The Role
The Sr. Technical Platform Operations Specialist ensures Viant’s DSP performance, manages technical operations, and drives cross-functional project execution to maintain platform stability and resolve issues effectively.
Summary Generated by Built In
WHAT YOU’LL DO
As a Sr. Technical Platform Operations Specialist, you will serve as a key operational liaison, ensuring the seamless performance of Viant’s products, including our Demand Side Platform (DSP). You will play a pivotal role in bridging cross-functional internal teams—such as Operations, Product, and Engineering—with external stakeholders and third-party partners. Your core responsibility is to maintain operational continuity through clear communication, technical insight, and a strong sense of urgency when addressing problems, challenges, and opportunities.
 
This role requires a proactive approach to identifying root causes, facilitating resolutions, and driving alignment across multiple teams. You will own day-to-day technical operations, lead troubleshooting efforts, and support campaign and platform stability. The ideal candidate thrives in fast-paced environments, is a clear communicator, and demonstrates task leadership by translating customer and business needs into actionable solutions.
THE DAY-TO-DAY
  • Serve as the connective point between internal teams (e.g., Ad Operations, Product, Engineering) and external partners, driving the resolution of technical issues and ensuring the reliability of the DSP platform
  • Execute and manage publisher integrations and 3rd-party partner certifications to ensure compliance and system compatibility
  • Provide second-level QA and platform support, ensuring escalated issues are thoroughly documented and addressed with urgency
  • Drive cross-functional projects that enhance platform stability, operational workflows, and campaign execution quality
  • Translate technical findings into clear, actionable feedback for both technical and non-technical stakeholders
GREAT TO HAVE
  • 3+ years of experience in ad operations, technical account management, or a related role
  • Familiarity with at least one ad-serving or programmatic advertising platform
  • Strong written and verbal communication skills with a knack for documenting complex systems and workflows
  • Proven ability to adopt and navigate new technologies quickly
  • Working knowledge of HTML/JavaScript
  • Bachelor's degree
WHO WE ARE

Viant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurancepaid parental leave and unlimited PTO and more. 

$70,000 - $80,000 a year
In accordance with California law, the range provided is Viant’s reasonable estimate of the base compensation for this role.
 
Not the right position for you? Check out our other opportunities! 
Viant Careers
 
#LI-SK1 #LI-Hybrid

About Viant
 

Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.

 
Viant is an equal opportunity employer and makes employment decisions on the basis of merit.  Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws.  Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
 
By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.

Skills Required

  • 3+ years of experience in ad operations, technical account management, or a related role
  • Familiarity with at least one ad-serving or programmatic advertising platform
  • Strong written and verbal communication skills
  • Proven ability to adopt and navigate new technologies quickly
  • Working knowledge of HTML/JavaScript
  • Bachelor's degree
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The Company
Irvine, CA
315 Employees
Year Founded: 1999

What We Do

Viant® is a publicly traded (Nasdaq: DSP) people-based advertising software company that enables ad buyers to plan, create, execute, and measure their omnichannel digital advertising investments. Its self-service DSP for omnichannel advertising, Adelphic®, provides the ability to execute programmatic advertising campaigns across TV, mobile, desktop, audio, digital out-of-home, and is the only DSP with IPv6 support for CTV environments. Viant’s proprietary, first-party data is linked to 115 million households, over 1 billion connected devices, and is combined with access to more than 280,000 audience attributes from more than 70 people-based data partners to enable scaled and accurate audience targeting and attribution. Viant is an Inc. Best Places to Work award winner and Adelphic is featured on AdExchanger’s Programmatic Power Players list.

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