Sr. Talent Enablement Manager

Posted 7 Days Ago
3 Locations
In-Office or Remote
180K-220K Annually
Senior level
Cloud
The Role
The Sr. Talent Enablement Manager will design and implement employee enablement programs, manage LMS governance, and oversee training initiatives to enhance workforce performance.
Summary Generated by Built In

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Sr. Manager of Talent Enablement will architect and drive OpenGov’s enterprise-wide enablement strategy—empowering every employee with the tools, knowledge, and training they need to thrive. This role blends program design with operational execution, overseeing everything from LMS governance and knowledge systems to high-impact training programs and scalable change enablement.

As a senior leader within the Employee Enablement & Strategy team, this role owns the enablement roadmap across the employee lifecycle, delivering performance-driven programs that support manager capability, onboarding acceleration, and company-wide behavior change. The ideal candidate is equal parts strategist and builder—ready to bring a bold vision to life through cross-functional partnerships, analytics, and executional rigor. If you thrive in designing modern, data-informed learning experiences at scale, this is your opportunity to shape OpenGov’s learning culture from the inside out.

Serve as a thought leader and mentor to other members of the enablement team, fostering best practices and professional development. Shape organization learning culture by driving adoption of enablement practices across senior leadership and departmental stakeholders.

Responsibilities:
  • Lead the design, delivery, and evolution of end-to-end employee enablement programs tied to performance outcomes.

  • Own and govern the company-wide Learning Management System (LMS), including content architecture, workflows, access, and reporting.

  • Build and manage reinforcement cadences and behavior-change programs for enterprise initiatives.

  • Oversee knowledge management practices, including taxonomy, content governance, and QA processes in our knowledge management system.

  • Manage training logistics and execution for upskilling, and internal development sessions.

  • Partner cross functionally with business leaders to identify learning gaps, enablement needs, and drive alignment across departments.

  • Establish and track success metrics tied to employee lifecycle analytics, enablement effectiveness, and time-to-productivity.

  • Support onboarding and manager enablement initiatives with programming and facilitation expertise.

Requirements and Preferred Experience
  • Minimum of 7 years years of experience in enablement, L&D, or organizational development with a focus on employee-facing programs.

  • Deep experience administering and optimizing LMS platforms (e.g., WorkRamp, Skilljar, etc…).

  • Track record of building scalable, data-informed enablement programs with clear behavioral and business outcomes using the Kirkpatrick model.

  • Strong background in change management and project management frameworks and reinforcement strategies.

  • Excellent communication, stakeholder management, and cross-functional collaboration skills.

  • Experience implementing knowledge systems and building content governance processes.

  • Familiarity with instructional design best practices and adult learning theory (ADDIE).

  • Bachelor’s degree required; advanced degree in Organizational Development, Learning, or related field preferred.

$180k - $220k

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match (USA only)

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

Top Skills

Knowledge Management Systems
Lms Platforms
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The Company
Chicago, Illinois
683 Employees
Year Founded: 2012

What We Do

OpenGov Citizen Services simplifies the way governments serve their communities by offering one cloud solution to power every permitting and licensing workflow.

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