Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
This role involves supporting the design, implementation, and operational aspects of SDDC initiatives at Syniverse. The Intermediate Senior Systems Engineer assists in product deployment and aligns with the Digital Transformation Initiative.-
Some of What You'll Do
Scope of the Role:
- Direct Reports: This is an individual contributor role with no direct reports
Key Responsibilities
- Work with senior engineers to gather technical requirements and support infrastructure architecture.
- Assist in refining processes and code to improve the automation platform.
- Handle trouble-tickets and liaise with vendor support organizations.
- Support troubleshooting efforts with infrastructure and application development teams.
- Contribute to RCA meetings and document findings.
- Help develop KPI dashboards.
- Assist in technical support for server, storage, and virtualization system changes.
- Monitor and ensure stable performance of server, storage, and virtualization environments.
- Maintain technical documentation and adhere to Syniverse change control policies.
- Participate in on-call rotations for off-hours escalations.
Experience, Education, and Certifications:
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5+ years of IT experience, with exposure to systems engineering.
- Experience in application software development, particularly in Linux/Unix systems.
- Practical skills in Linux/Unix systems administration.
- Familiarity with scripting languages such as Java, JavaScript, and PowerShell.
Additional Requirements:
- Understanding of L2/L3 networking protocols and network design.
- Experience with infrastructure automation and scripting.
- Knowledge of automated workflows and blueprints.
- Familiarity with RDBMS platforms and basic SQL operations.
- Understanding of IAM concepts (AD/LDAP/OIM/MFA).
- Exposure to DevOps tools like Ansible Tower/AWX, Puppet, and Jenkins.
- Strong problem-solving skills and ability to work in a team environment.
- Good communication skills (verbal and written).
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or related field
- 5+ years of IT experience with exposure to systems engineering
- Experience in application software development on Linux/Unix systems
- Practical Linux/Unix systems administration skills
- Familiarity with scripting languages: Java, JavaScript, PowerShell
- Understanding of L2/L3 networking protocols and network design
- Experience with infrastructure automation and scripting
- Knowledge of automated workflows and blueprints
- Familiarity with RDBMS platforms and basic SQL operations
- Understanding of IAM concepts (AD, LDAP, OIM, MFA)
- Exposure to DevOps tools such as Ansible Tower/AWX, Puppet, Jenkins
- Ability to handle trouble-tickets, liaise with vendor support, and participate in on-call rotations
- Strong problem-solving skills and effective verbal and written communication
- Maintain technical documentation and follow change control policies
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future. Thank you for connecting with Syniverse on LinkedIn. Our LinkedIn page is designed to be an environment where members can engage in respectful and encouraging conversation. All comments – whether in agreement or not – are welcomed and encouraged to foster lively conversation. Accordingly, when responding to a post, we ask that you keep your response respectful, and while we may not be able to monitor every post, please be aware that we reserve the right to remove posts and all material deemed inappropriate, at our discretion. This includes, but is not limited to, abusive, threatening, offensive, hateful, derogatory, spam, fraudulent, deceptive, disruptive, and marketing messages and content. Any violation of these rules may result in being banned, at our discretion.
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