The Role
Designs, implements, administers, and supports IBM i environments on IBM Power systems. Responsibilities include partition management, OS upgrades, PTFs, backups and restores, high availability replication, networking, security, capacity planning, hardware maintenance, and tier-three customer support. The engineer also provides technical guidance, documentation, training, vendor coordination, and 24/7 on-call support.
Summary Generated by Built In
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
LightEdge Solutions is looking for experienced technical individuals for our IBMi– SR Engineer position! As a part of the LightEdge Solutions team, you will be accountable for understanding client business and technical requirements, technical design based on best practices, solution implementation, documentation and communication with your team and client.
Candidate must have at least Ten (10) years hands-on experience in working and supporting IBM Power environment and related networking equipment. Primarily responsible for the maintenance and administration of Power (IBMi servers,, multiple partitions), including message handling, command line utilities, work management, job and print control, device management, system configuration and security setups, backup and restore, client access application, external process and/or file transfer integration, and PTFs management.
Also knowing and supporting TCP/IP networking are required. Experience with replication or HA software like MIMIX or iTera. Power HA etc is required.
Responsibilities
- Design, Implement and support various aspects of the IBMi (iSeries-AS/400) platform
- Maintain and deploy any required operating system upgrades and PTF installations
- Design, maintain IBM iSeries backups utilizing BRMS, FSFC, and VTL
- Knowledge to setup BRMS software and enterprise tape library architecture (save/restore) Expert level
- Knowledge to set up and configure Full System Flash Copy(FSFC) Expert level
- Knowledge of Mimix replication software, or similar software experience, is required
- Knowledge of Help Systems tools such as CCSS, Robot Scheduler, Robot Alert, Nagios or similar software is required
- Perform Tuning and Capacity planning as required for all IBM iSeries Systems/Logical Partitions
- Provide tier-3 support for operations and applications teams where possible
- Assist with various object implementations when requested and adhere to IBM iSeries object level security best practices
- Task oriented, capable of managing multiple work streams while maintaining focus on results
- Provide 3rd tier support for escalated issues regarding customer systems
- Ability to communicate clearly in a large enterprise environment
- Able to support 24/7 on-call-Perform basic hardware maintenance activities
- Understand and recommend IBM OS400 system and user security
- Provide technical support, training and direction to NOC staff and other team members
- Configure partitions and systems using the Hardware Management Console (HMC) through traditional HMC and Virtual HMC
- Interface to vendor support organization(s) and work through problem resolution
Education and Experience
- Knowledge of AS/400 system administration and troubleshooting.
- Knowledge of AS400 High Availability setup, configuration and administration of MIMIX, iTerra, etc
- Experience with PowerVM and VIOS a plus for future designs
- Experience with PowerVC as well as Live partition mobility a plus
- Proficient in LPAR design, build and validation (Logical Partitioning) a plus
- Proficient in planning and upgrading the IBMi operating system (OS/400) and HMC/Firmware
- Proficient in IBM iSeries work management
- Knowledge of network protocols and troubleshooting skills. IBM iSeries TCP/IP configuration and NETSTAT troubleshooting.
- Knowledge of IBMi networked systems, access and security guidelines and procedures.
- Skill in solving technically challenging problems involving IBMi based critical applications and hardware issues.
- Skill in prioritizing and balancing multiple tasks.
- Skill in establishing and maintaining cooperative working relationships with other LightEdge employees.
- Skill in providing excellent customer service.
- Skill in working in a teamwork environment.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
Skills Required
- At least 10 years of hands-on experience supporting IBM Power environments and related networking equipment
- IBM i or AS/400 system administration and troubleshooting experience
- Experience configuring and administering IBM i high availability solutions such as MIMIX or iTera
- Experience with IBM i operating system upgrades, PTF installations, HMC, and firmware upgrades
- Proficiency in IBM i work management
- Knowledge of TCP/IP networking, IBM i network configuration, and NETSTAT troubleshooting
- Knowledge of IBM i networked systems, access controls, and security procedures
- Experience with BRMS backups and enterprise tape library architecture
- Experience configuring Full System Flash Copy (FSFC)
- Experience with Help Systems tools such as CCSS, Robot Scheduler, Robot Alert, or Nagios
- Experience with PowerVM and VIOS
- Experience with PowerVC and live partition mobility
- Proficiency in LPAR design, build, and validation
- Ability to provide tier-three technical support and troubleshoot critical IBM i applications and hardware
- Ability to support 24/7 on-call coverage
- Ability to communicate clearly and work cooperatively in a large enterprise environment
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The Company
What We Do
LightEdge Solutions is a leading provider of fully-managed network and business services for small and medium sized businesses.
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