General Summary
The Sr Systems Administrator works in a fast-paced production environment, helping LAIKA’s artists leverage a wide array of technology to create animated feature films. As a technical leader of the Support Engineering team, this position works collaboratively with technical and production teams to research, develop, and support technology for the studio’s business operations and production environment.
Job Functions
- Support desktops, mobile devices, peripherals, and applications including top-tier escalations and Executive Support when needed.
- Lead problem-solving efforts in coordination with users, technical staff, and outside vendors.
- Support Microsoft Office 365, Exchange, OneDrive, and SharePoint at an advanced level.
- Act as a project lead, starting with integration of a new ticketing system.
- Configure and support conditional access components, MFA, and MDM systems.
- Work with Technical Development teams to document, test, and deploy new applications.
- Foster ongoing dialog with departments on their use of technology.
- Monitor system configurations, performance, and resource utilization.
- Develop automation tools to improve efficiency and increase reliability.
- Provide technical leadership, training, and mentorship across teams.
Qualifications
- 5+ years’ experience supporting Windows, Linux, and Mac desktops.
- Experience with virtualization, systems imaging, and configuration management across platforms.
- Advanced experience with Microsoft/Office 365, Exchange, OneDrive, OWA.
- Prior experience as a project lead required.
- Strong planning, problem solving, documentation, and analytical skills.
- Prior experience with ticketing system integration preferred.
- Experience working with Active Directory or LDAP infrastructure preferred.
- Solid understanding of scripting, networking, and hardware fundamentals preferred.
- Ability to work both collaboratively and independently.
- Ability to work in confined spaces (e.g., data centers and closets).
- Thrive in a deadline-driven environment and remain calm under pressure.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 45 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
- Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.
Location
On-site in Hillsboro, OR
Salary
Salary is commensurate with skills and experience.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.
Top Skills
What We Do
LAIKA was founded in 2005 in Oregon and is guided by the vision of its President & CEO Travis Knight. Located just outside Portland, Oregon, LAIKA was awarded a Scientific and Technology Oscar® for its innovation in 3D printing in 2016. Its five films - Missing Link (2019); Kubo and the Two Strings (2016); The Boxtrolls (2014); ParaNorman (2012), and Coraline (2009) - were all nominated for Oscars® and PGA Awards as Outstanding Animated Film. Missing Link was the first LAIKA film to win the Golden Globe® for Best Animated Feature and was awarded two Visual Effects Society (VES) awards for Outstanding Visual Effects in an Animated Feature and Outstanding Animated Character, and received seven Annie Award nominations. Kubo received a second Oscar® nomination for Outstanding Visual Effects and won the BAFTA Award, as well as three Annie Awards, the National Board of Review's Best Animated Feature citation, and 19 regional and critics’ group awards. The Boxtrolls earned Critics’ Choice and Golden Globe Award nominations and 13 Annie Award nominations, more than any other film that year. ParaNorman garnered BAFTA, Critics’ Choice, and GLAAD Media Award nominations, won two Annie Awards, and was cited as the year’s best animated film by 14 critics’ groups. Coraline earned Golden Globe, BAFTA, and Critics’ Choice nominations and was named one of the year’s 10 Best Films by the American Film Institute (AFI). For more information, visit http://www.LAIKA.com.