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趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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Overview
Trend Micro’s TippingPoint™ Taiwan Engineering Team is expanding! We are establishing a pair engineering team that collaborates closely with the US-based TippingPoint group to support and enhance our on-premises intrusion prevention solutions - Threat Protection System (TPS) and Security Management System (SMS).
In this role, you’ll take ownership of the end-to-end case-handling process - from triage and investigation to root cause analysis, code fix, verification, and release. You’ll work in a global environment that values technical depth, teamwork, and initiative, applying your skills to maintain and improve world-class network security products. As the team matures, you’ll also have opportunities to participate in new feature development.
Responsibilities:
- Handle customer cases end-to-end: triage, reproduce, investigate, identify root causes, implement fixes, verify, and release patches
- Collaborate closely with US TippingPoint engineers and global support teams for knowledge transfer and issue resolution
- Work on C/C++ code base for TPS and Java code base for SMS, under Linux environments
- Analyze logs, core dumps, and network traces to pinpoint defects or performance issues
- Develop diagnostic tools, automation scripts, or internal utilities to improve triage efficiency
- Maintain and enhance test coverage and release quality through automated testing
- Contribute to documentation and share technical insights across global teams
- Participate in future feature development once the team transitions beyond the sustaining phase
Qualifications:
- BS/MS in Computer Science, Information Technology or related field
- 3+ years of experience in software development or sustaining engineering
- Proficiency in C/C++ (for TPS) and Java (for SMS), with solid understanding of Linux systems and networking fundamentals
- Familiar with troubleshooting, debugging, and root cause analysis of large code bases
- Experience with source control (Git), build systems, and CI/CD pipelines
- Knowledge in network protocols (TCP/IP, VLAN, IPSec etc.) or intrusion prevention technologies is a plus
- Strong communication skills in English for global collaboration
Personality & Mindset:
- Self-motivated and curious learner who takes initiative to seek knowledge and clarify ambiguity
- Analytical thinker with a problem-solving mindset and attention to detail
- Proactive in cross-team communication and sharing findings
- Resilient, responsible, and eager to grow in a fast-moving cybersecurity domain
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連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World
Top Skills
What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.
As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.
Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.
We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.
We enable organizations to simplify and secure their connected world.
Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
