Scope:
Core responsibilities include providing L3 technical support for customers hosted on public cloud, performing root cause analysis, driving corrective and preventive measures, collaborating with key stakeholders to understand the roadmap and support with operational readiness.
Our current technical environment:
Our technical environment includes modern cloud and DevOps tooling with IaC (Terraform, Ansible, ARM, Bicep), CI/CD (Azure DevOps, Jenkins, GitHub Actions), and container orchestration (Docker, Kubernetes, AKS). We leverage Azure and OCI platforms, automation frameworks, microservices architecture, and observability tools, while also adopting emerging technologies such as GenAI and AI/ML.
What you’ll do:
• This role is central to our DevOps culture, focusing on automating infrastructure provisioning and CI/CD pipelines to ensure the continuous delivery and operational excellence of our applications.
• You will collaborate with Product development teams, lead troubleshooting efforts, and contribute to the ongoing evolution of our cloud infrastructure and deployment strategies.
What we are looking for:
• 3 to 5 years of hands-on experience in Azure cloud infrastructure management and DevOps
• Responsible for providing L2 operational support for Azure IaaS, including incident resolution, change management, and service request handling
• Flexibility to work in shift-based support rotations, manage escalations, and coordinate with Microsoft support when required.
• Experience working with Azure resources (VMs, Storage, Networking, Traffic manager, Application Gateway).
• Familiarity with CI/CD tools such as GitHub Actions and Jenkins
• Good experience with Infrastructure-as-Code tools (ARM, Terraform, Bicep, Ansible).
• Basic to intermediate scripting skills in PowerShell, Bash, or Python.
• Understanding monitoring tools (Azure Monitor, Log Analytics).
• Familiarity with backup, disaster recovery, and troubleshooting in Azure.
• Proficiency in fundamental Linux commands for day-to-day operations.
• Strong collaboration, communication, and problem-solving skills.
Technical Skills
• Hands-on experience with Microsoft Azure (VMs, Azure Functions, Application Gateway, Event Hub, Storage, Azure Traffic manager, Front Door, Backups, Azure Site Recovery and Entra ID).
• Proficiency in CI/CD pipelines (GitHub Actions, Jenkins and Azure DevOps).
• Strong knowledge of Git, GitHub and source control best practices.
• Knowledge of monitoring and logging (Azure Monitor, Log Analytics).
• Good Experience with infrastructure-as-code tools (ARM, Terraform, Bicep, Ansible).
• Good experience with scripting languages (PowerShell, Python, Bash).
• Understanding of databases (SQL, MariaDB, and NoSQL).
• Familiarity with Agile/Scrum methodologies and DevOps culture. (ID043)
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills Required
- 3 to 5 years of hands-on experience managing Microsoft Azure cloud infrastructure and DevOps environments
- Experience providing L2 operational support for Azure IaaS, including incident resolution, change management, and service requests
- Availability for shift-based support rotations, escalation management, and coordination with Microsoft Support
- Experience with Azure VMs, Storage, Networking, Traffic Manager, and Application Gateway
- Experience with GitHub Actions, Jenkins, and Azure DevOps CI/CD pipelines
- Experience with ARM Templates, Terraform, Bicep, and Ansible
- Basic to intermediate scripting skills in PowerShell, Bash, or Python
- Understanding of Azure Monitor and Log Analytics
- Familiarity with Azure backup, disaster recovery, and troubleshooting
- Proficiency with fundamental Linux commands
- Hands-on experience with Azure Functions, Event Hub, Front Door, Azure Site Recovery, and Entra ID
- Strong knowledge of Git, GitHub, and source control best practices
- Understanding of SQL, MariaDB, and NoSQL databases
- Familiarity with Agile/Scrum methodologies and DevOps culture
- Strong collaboration, communication, troubleshooting, and problem-solving skills
Blue Yonder Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Yonder and has not been reviewed or approved by Blue Yonder.
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Leave & Time Off Breadth — PTO is described as generous or “unlimited” in the U.S., alongside paid holidays, sick time, and two paid volunteer days. These policies are often highlighted as strengths that support work–life balance.
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Flexible Benefits — Remote-work options and flexible arrangements are emphasized as part of the package. This flexibility is valued alongside compensation and can help offset middling pay for some roles.
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Healthcare Strength — Medical, dental, and vision coverage are provided, with mental health/EAP support and HSA/FSA options referenced. These core coverages are portrayed as solid and comprehensive.
Blue Yonder Insights
What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.
