Sr. Support Analyst, FICC & EQD Applications, IT

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Hong Kong
Fintech • Payments • Financial Services
The Role

Key Areas of Responsibilities

  • Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users

  • Performing health checks and monitoring of critical systems

  • Incident escalation and management

  • Manage change requests from development and infrastructure teams and other configuration changes

  • Configure system monitoring rules and respond to monitoring alerts

  • Maintain documentation on operational procedures and technical environment configuration

  • Perform BCP drills and help with IT security and audit review

  • Leads projects related to new system and server deployment

  • Other tasks as directed by the manager
     

Requirements

  • Bachelor’s Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution

  • 5-8 years experience in system support of systems supporting securities trading

  • Good knowledge of SQL

  • Proficiency in Windows and Linux server commands and shell scripts

  • Good understanding of server and network infrastructure

  • Proven problem-solving and analytical skills

  • Good communication skills

  • Very strong attention to details

  • Able to work under pressure

  • Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation)
     

Additional requirements

  • Business knowledge of equity derivative products and business flows highly advantageous

  • Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous.

  • Understand HKEX derivative products, structured products and Market making rules is highly advantageous

  • Hands on with Python, VBA or other scripting advantageous

  • Putonghua (Mandarin Chinese) advantageous

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CLSA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLSA and has not been reviewed or approved by CLSA.

  • Pay Growth & Progression Base pay for junior bankers was increased significantly in 2021 to stay competitive in a hot market. This indicates willingness to adjust compensation when talent risks rise.
  • Healthcare Strength Permanent staff are automatically enrolled in healthcare aligned to local markets, with added travel health and security support via International SOS. This points to solid core medical coverage with global-travel assistance.
  • Retirement Support Permanent staff are automatically enrolled in pension plans aligned to local markets. A group retirement plan is administered regionally, signaling formalized retirement benefits infrastructure.

CLSA Insights

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The Company
London,
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

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