CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team
The Transformation team operates across the region to advance EMEA along an innovative roadmap of initiatives designed to reduce complexity, adopt new ways of working, and align all facets of supply chain planning and customer fulfilment.
We do this by delivering high-impact initiatives in EMEA, driving and embedding changes in the areas of Process, Systems and People. We act with agility and move quickly, adapting to emerging trends and seizing opportunities proactively. Our priorities are guided by and aligned with the Global Supply Chain Strategy and EMEA's ETP (European Transformation Plan).
The Opportunity:
The Sr Analyst Supply Chain Transformation & Operations Support role is based in Amstelveen (The Netherlands) and reports directly to the Director of Supply Chain Transformation.
The Sr Analyst will support one or more strategic initiatives on the Transformation Roadmap and contribute to the successful delivery of project objectives through planning, analysis, stakeholder engagement and implementation support. The role will also dedicate part of its time to supporting the wider Customer Fulfilment organization by providing analytical, coordination and continuous improvement support that increases team capacity, and improves operational performance.
The successful candidate will partner closely with Transformation and Customer Fulfilment teams to troubleshoot operational challenges, perform root cause analysis, identify sustainable process improvements and support cross-functional execution during peak business periods. This position is not intended to perform routine order management or allocation activities, but rather to strengthen operational effectiveness through analysis, coordination and problem solving. However if needed, the candidate will not shy away to be hands-on in spreadsheets or systems to help out.
What Your Impact Will Be:
- Support one or more key activities on the Transformation Roadmap and contribute to delivering high-impact improvements to the business.
- Support project planning, governance and follow-up activities to ensure successful project execution.
- Collect and analyse business and operational data to generate insights, establish baselines and support business cases.
- Troubleshoot operational issues in partnership with Customer Fulfilment teams and coordinate cross-functional resolution.
- Perform root cause analysis and recommend process improvements that simplify ways of working and improve service performance.
- Support operational performance reviews through KPI reporting, trend analysis and actionable recommendations.
- Provide analytical and coordination support during peak trading periods and changing business priorities.
What We’re Looking For:
- 3+ years' experience in Supply Chain, Customer Fulfilment, Planning, Operations, Continuous Improvement, Project Management, Consulting or another relevant business function.
- Strong analytical capability with excellent problem-solving skills and a structured approach to identifying root causes.
- Confident communicator with the ability to build effective relationships across functions and different levels of the organization.
- Experience in supporting cross-functional projects, operational improvements or business transformation initiatives.
- Ability to manage multiple priorities, adapt quickly and work effectively in a fast-paced international environment.
- Demonstrated ability to translate data into meaningful business insights and recommendations.
- Degree in Business Administration, Operations Management, Supply Chain, Engineering or a related discipline.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Experience working in an international and cross-functional environment is an advantage.
- APICS certification or equivalent is a plus.
What We Offer:
- Gross annual salary range of EUR 65,600 - EUR 77,900 (incl. 8% holiday allowance)
- Paid time off: 30 vacation days + 3 Mattel Days (company day off)
- Commuting benefits: Option of public transport ticket reimbursement or mileage allowance (subject to maximum amount in the company policy)
- Work from home allowance
- Subsidized lunch (2,5 EUR/day)
- Subsidized ClassPass membership (access to gym and fitness classes)
- Employee assistance program: Access to Modern Health, Headspace, and Maven
- Pension plan
- Collective health insurance discount
- Disability insurance
- Employee discount program through benefitsatwork.eu
- Toy discount
- Christmas gift
- Family benefits program: 24 weeks off (for 1st caregiver) or 12 weeks off (for co-parent) fully paid on the arrival of new child, return to work program, path to parenthood, and family care leave
Mattel’s total compensation package is based on objective, gender-neutral criteria such as job grade, work location, relevant skills, and experience. This information is provided to enable informed and transparent consideration and negotiation of employment terms. If your profile is retained and we schedule an interview, we will share further details on Mattel Europa BV’s total rewards package. Please note that (some of) the benefits above may change over time, due to changes in the company policy or in legislation. We will not ask about your previous salary history.
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
Skills Required
- 3+ years of experience in supply chain, customer fulfillment, planning, operations, continuous improvement, project management, consulting, or a related business function
- Strong analytical and problem-solving skills with a structured approach to root cause analysis
- Confident communication and relationship-building skills across functions and organizational levels
- Experience supporting cross-functional projects, operational improvements, or business transformation initiatives
- Ability to manage multiple priorities, adapt quickly, and work effectively in a fast-paced international environment
- Ability to translate data into meaningful business insights and recommendations
- Degree in Business Administration, Operations Management, Supply Chain, Engineering, or a related discipline
- Advanced proficiency in Microsoft Excel and PowerPoint
- Experience working in an international and cross-functional environment
- APICS certification or equivalent
Mattel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mattel and has not been reviewed or approved by Mattel.
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Retirement Support — Retirement benefits include automatic company contributions in addition to matching, with auto-enrollment and automatic increases that support long-term savings. Features like age-based company contributions and loan availability reinforce the program’s strength.
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Parental & Family Support — Family support is emphasized through paid parental leave and access to fertility and family-building resources, complemented by on-site childcare at select campuses. Recent program additions broaden support for parents and caregivers across locations.
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Leave & Time Off Breadth — Many salaried roles receive flexible or unlimited PTO alongside holiday programs and hybrid/flexible scheduling. This breadth of time-off options provides greater flexibility compared with traditional accrual systems.
Mattel Insights
What We Do
We are a purpose driven company with a mission to create innovative products and experiences that inspire, entertain, and develop children through play. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. We operate in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
