We’re seeking a strategic, data-driven communications analyst to lead the measurement, analysis, and reporting of public relations performance across earned media, social platforms, and content channels. This role demands deep expertise in media measurement, PR analytics, and executive-level communication.
You’ll zoom in on granular data while maintaining a clear view of the broader strategic picture—translating insights into actionable recommendations that influence communications strategy. The ideal candidate thrives in a fast-paced, mission-driven environment and can deliver high-impact reports at a moment’s notice.
Your work will help advance the mission of St. Jude: Finding cures. Saving children.®
Key Responsibilities- Track and analyze metrics across earned media, social media, and content platforms.
- Develop and maintain dashboards at regular intervals (daily, weekly, monthly, quarterly, annually) and create special initiative/campaign reports (e.g., FedEx St. Jude Championship, St. Jude Thanks and Giving®, Hoops for St. Jude®).
- Benchmark PR performance against competitors, industry standards, and historical data.
- Collaborate with Reputation Management, Paid Media, and Marketing Measurement teams to integrate PR metrics into cross-functional dashboards.
- Manage and optimize reporting tools and vendor relationships.
- Use measurement platforms (e.g., Meltwater, Muck Rack, Full Intel, Sprinklr) to monitor and pull media coverage, including impressions, sentiment, AVE, and more.
- Translate complex data into clear, actionable insights for team members and executive audiences.
- Influence content and communications strategy through data-driven recommendations.
- Share media on-call responsibilities with the broader PR team.
- Deliver executive-level summaries and presentations with clarity, precision, and strategic relevance.
- Influence strategic planning and connect dots across communications initiatives by identifying patterns, gaps, and opportunities in data that inform integrated storytelling and audience engagement.
- Partner with Communications and Marketing teams to provide analytical support for special projects, including message testing, audience segmentation, and campaign retrospectives.
- Contribute to additional strategic communications initiatives and team priorities as needed, bringing analytical rigor and a collaborative mindset to support evolving business needs.
- Bachelor’s degree in communications, Journalism, Public Relations, Marketing, or related field.
- 6+ years of experience in public relations, communications, or social media with a strong emphasis on analytics and reporting.
- Proven experience with integrated communication planning and performance measurement.
- Exceptional writing and presentation skills, including the ability to craft executive-level reports and insights.
- Strong interpersonal skills with the ability to engage, influence, and collaborate across teams.
- Demonstrated strategic thinking and ability to make data-informed recommendations.
- Proficiency in media monitoring and analytics platforms (e.g., Cision, Muck Rack, Meltwater, Full Intel, Google Analytics, Sprinklr).
- Experience with data visualization tools and a deep interest in industry trends.
- Naturally curious and detail-oriented, with a passion for uncovering and communicating insights.
- Able to work independently and respond with urgency to evolving priorities.
- Comfortable navigating ambiguity and translating data into strategic action.
- A proactive communicator who thrives in a fast-paced, collaborative environment.
This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule.
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Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Top Skills
What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ®
At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.”
As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live.
View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude.
To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
