The Role
The candidate will drive client relationships with payer customers, identify growth opportunities, manage account expansions, and oversee the sales cycle while using CRM tools.
Summary Generated by Built In
Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 11,000+ systems and organizations, including 90+ electronic health record systems (EHRs). Redox processes over 1.6 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Impact & Opportunity
Redox is growing our client sales organization and adding an outstanding sales representative who excels in selling Software-as-a-Service solutions. These will be recurring roles as we are growing rapidly and are always on the lookout for high-caliber candidates.
As a Strategic Client Executive, you will be the driving force behind Redox's relationships with our most valued payer customers. You'll have the opportunity to foster growth and cultivate exceptional experiences for these customers, acting as a trusted partner and advisor. Your responsibilities will include nurturing your existing book of business to uncover expansion opportunities and skillfully guide these opportunities to fruition. Success in this role will require exceptional prioritization skills, innate communication abilities, and the ability to forge lasting connections with key customer stakeholders. You will also excel at strategically identifying new opportunities within your customer base and meticulously managing your territory using CRM software.
At Redox, we hire based on our values as well as sales competency. How you accomplish your work is just as important as getting the work done.
Job Responsibilities
- Manage a book of business consisting of Redox’s top priority accounts executing expansion opportunities to grow each account by 40%.
- Execute renewal and expansion opportunities on the customer’s renewal cycle as well as throughout the contract term.
- Research and identify growth opportunities with customers.
- Execute sales of Redox to other product lines, divisions, and/or companies within our customers.
- Build relationships with our existing customers, understand and execute on their growth plans.
- Identify key executives at current customers and conduct research for a well-informed initial contact.
- Develop strong rapport with executives to contribute to the overall success of our business partnerships and enhance collaboration for mutual growth.
- Manage the entire sales cycle, negotiate, and close upsell opportunities.
- Schedule and present effective sales presentations.
- Understand the competitive landscape and customer needs.
- Manage, track, and report on all sales activities and results.
Required Skills & Experience
- 10+ years of experience in Enterprise sales or account management within the field, demonstrating expertise in engaging with payers
- Proven track record of successfully selling into and expanding customer accounts, including enterprise payers
- Consistent track record of delivering monthly, quarterly, and annual quota
- Strong drive to interact with customers to share product knowledge
- Able to engage and negotiate at an executive level; self-aware with executive presence
- A great team player that raises the talent level of all those you interact with
- Consultative mindset with exceptional communication and presentation skills
- Passionate about solving complex problems that improve the state of the world
- Willing to learn a technical product and use a value-based selling approach
- Adaptable and solution-oriented towards solving complex problems
- Biased toward action and creating a positive impact
- Respectful and inclusive, soliciting and incorporating input from others
- Available to travel up to 20% for client events and in-person meetings
Preferred Skills & Experience
- Experience selling intangible software services is preferred
Software Platform / Tools
- Strong Salesforce or other CRM experience required
- Tech-savvy user of mobile, internet, and software applications
- Outreach, LinkedIn Sales Navigator, and Slack preferred
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
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Top Skills
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The Company
What We Do
The short of it: Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty gritty of data exchange.
The long of it: Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Why Work With Us
In order to do revolutionary things, we need a team of strong, diverse, mission-focused people. Whether we’re physically together or in our own little corner of the country, we are all focused on getting outcomes based on experimentation, data-driven decisions, and execution—and having some fun while doing it.
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