Sr. Storage & Backup Engineer

Posted 3 Days Ago
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Dallas, TX, USA
In-Office
Senior level
Agency • Information Technology • Professional Services • Consulting
The Role
Lead design, implementation, and support of enterprise storage and backup solutions. Assess customer environments, produce technical specifications, estimate project effort, and resolve complex backup/storage issues across multi-petabyte, multi-vendor platforms. Drive capacity planning, performance reporting, disaster recovery exercises, and vendor collaboration. Act as technical team lead for data protection, retention, and recovery strategies.
Summary Generated by Built In
Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties:

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Job Description

  • Assess the storage and backup solutions in use by our current installed-base customers
  • Evaluate customer needs based on applications requirements, current capacity and growth trends
  • Deliver engineering specifications, assist with functional specifications, and collaborate on technical designs and specifications for projects and initiatives.
  • Estimate effort, both development and product delivery timelines, to determine a course of action for project.
  • Provide technical or business analytical leadership for specific storage and backup needs or objectives in order to meet business requirements.
  • Work closely with external vendors and other personnel in order to optimize and facilitate the best solution to meet the needs of the business.
  • Develop recommendations in support of project objectives. Develop logical and physical technical artifacts for review.
  • Provide technical services for customers in a highly complex storage and backup environments. Demonstrate ability to assess technical impact to the project/new technology along with technical risks.
  • Resolve complex problems with little or no guidance. Independently research and promote specialized technical solutions.
  • Analyze complex hardware and software issues associated with backup-related technologies, including NetBackup, CommVault, Data Domain and Enterprise Vault.
  • Analyze complex hardware and software issues associated with complex storage platforms including EMC, HDS, NetApp, and others
  • Analyze, design, test, document, and implement solutions for continuous data availability, integrity, backup and protection.
  • Maintain technical awareness of developments within the backup and storage technology industry and evaluate the applicability of those developments to needs of Fujitsu, in order to ensure that such developments are exploited for the business benefit of the company.
  • Define and specify architecture protocols and functional requirements and specifications for storage and backup components.
  • Strong background in enterprise data protection, management and protection solutions. Must be able to design and implement new data protection solutions, manage change, and add backup policies in a large-scale, mission-critical, multi-PB storage environment. Must have wide-ranging experience and the ability to apply that experience along with professional concepts and company objectives to resolve complex issues in effective ways. Strong organizational skills are necessary. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. This will be a technical team lead role.
  • Demonstrate domain knowledge in storage, data management and data protection technologies and be able apply the knowledge of these methodologies to the storage, protection, retention, reclamation, and disaster recovery.
  • Manage, configure and maintain multi-PB multi-tiered environment.
  • Report on performance and capacities and make allocation recommendations based on trending.
  • Participate in capacity planning and performance discussions and assist in development and execution of disaster recovery exercises.

Qualifications

  • Knowledge of Symantec NetBackup, Commvault Simpana and similar backup technologies
  • Knowledge of Enterprise storage systems from EMC, NetApp, NDS and similar systems
  • Experience with Enterprise data protection and disaster recover solution, and understand Enterprise application data management requirements

Non-technical Qualifications:

  • Ability to plan and control projects.
  • Mathematical, analytical and statistical aptitude
  • Excellent planning, interpersonal, problem solving, leadership skills are required.
  • Excellent communication skills, including verbal, written and presentation are necessary. Active listening skills are required.
  • Excellent influencing and consultative skills; and the ability to proactively identify and resolve issues and opportunities.
  • Demonstrated ability to work under pressure and in environments dealing with ambiguity.
  • The ability to determine the information necessary to strategically assess market situations, as well as, the ability to evaluate and determine optimal plans of action is essential.
  • Preferred years of experience and education: Bachelor's Degree
  • 8 years of IT experience
  • 5+ years of Backup and Storage Engineering experience.

Skills Required

  • Knowledge of Symantec NetBackup
  • Knowledge of Commvault Simpana
  • Experience with Data Domain
  • Experience with Enterprise Vault
  • Experience with EMC storage systems
  • Experience with NetApp storage systems
  • Experience with HDS (Hitachi Data Systems) or similar
  • Experience with enterprise data protection and disaster recovery solutions
  • Manage, configure and maintain multi-PB, multi-tiered storage environments
  • Capacity planning, performance monitoring, and disaster recovery exercise participation
  • 8 years of IT experience
  • 5+ years of Backup and Storage Engineering experience
  • Ability to design and implement data protection solutions and backup policies at scale
  • Strong planning, leadership, communication, problem solving and interpersonal skills
  • Bachelor's Degree
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The Company
350 Employees

What We Do

Procom is a leading North American provider of IT staffing and contract workforce services. They specialize in connecting businesses with high-quality technical talent through contract staffing, direct hire, and IT consulting. Additionally, Procom provides comprehensive workforce solutions, such as Employer of Record (EOR) and Agent of Record (AOR) services, designed to help organizations manage their contingent workforces and support long-term digital transformation and growth.

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