Sr Staff Technical Writer

Job Description SummaryLeads the technical writing function by defining documentation strategy, information architecture, and governance across products and teams. Serves as a subject matter expert in DITA, content reuse, and documentation tooling, while mentoring writers and driving documentation quality, consistency, and scalability. Influences cross-functional stakeholders to ensure documentation meets user, product, and business needs.

Job Description

Key Responsibilities:

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Must have skills

• Experience in Astoria, Oxygen XML Editor, DITA, XML, and other structured authoring / content management tools used for creating, managing, and publishing technical documentation.
•  Expertise in documentation strategy and information architecture
•  Advanced knowledge of DITA and large-scale content reuse
•  Experience owning documentation tools and platforms, including CMS and authoring tools
•  Ability to drive documentation governance across multiple products and teams
•  Strong communication and stakeholder management skills
•  Experience defining documentation quality standards and metrics
•   Proven ability to influence without direct authority
•   Leadership, mentoring, and change-management capabilities

Good to have skills

• Good to have experience in version control systems, documentation publishing tools, collaboration platforms such as Jira and Confluence, and basic knowledge of automation or workflow tools.
• Experience leading a technical writing team
• Experience with documentation automation and workflow optimization
•  Familiarity with cross-product documentation governance in matrixed organizations
•  Experience in complex technical domains such as software, enterprise systems, or industrial products
•   Knowledge of documentation analytics and continuous improvement methods
•   Experience working with executive-level stakeholder

Education and Experience

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Bachelor’s degree in Technical Communication, English, Communications, Computer Science, or a related field

10+ years of technical writing experience

Additional Information