Sr Staff Technical Program Manager

Job Description SummaryThis Sr Staff Technical Program Manager role will be responsible for building and implementing digital solutions to meet critical Quality needs in support of modernizing GE Aerospace’s Quality Management System (QMS). This role will be responsible for leading multiple interdependent projects and owning technical product management for multiple business applications in the Characteristic Management and Inspection Technology spaces within Quality.
Specifically, this role will lead implementation and scaling up of next generation Quality applications covering Characteristic Management, First Article Inspection (FAI), Part Acceptance, Record of Conformity, and Record Retention capabilities. These Quality capabilities are highly regulated and often a source of Quality Escapes. The right digital solutions and successful implementations can significantly reduce quality risk of our parts and engines.
The person in this role will leverage deep technology, process, and domain expertise to develop and communicate the vision and roadmap, as well as to deliver product features and functions that balance customer needs with business strategy, cyber security requirements, minimal defects, and minimal technical debt. They will partner closely with Quality leadership to collaboratively define roadmap to meet these critical Quality needs across all new make Supply Chain and MRO shops to ensure GE Aerospace has best-in-class Quality Management System.

Job Description

Roles and Responsibilities:

• Partner with Quality and Supply Chain organizations to identify requirements, build digital solutions, execute complex implementations, and maintain critical applications and systems
• Support and improve Quality capabilities such as Characteristic Management, First Article Inspection (FAI), Part Acceptance, Record of Conformity, and Record Retention
• Lead multiple interdependent, high visibility projects, including Action Planning, Operating Cadences, and executive communication
• Organize cross-functional teams and pull in technical resources where needed, such as infrastructure, architecture, or cybersecurity SMEs
• Manage business critical products including multi-generational strategy, operational stability, cybersecurity risk mitigation, and user support structure
• Build internal and external development teams, translate ambiguous requests into actionable user stories, and manage feature priority and releases
• Collect user feedback, collaborate with UX and users in design decisions, and refine user personas
• Manage stakeholder communication and progress reporting at various levels of the organization including senior leaders
• Own relationship with stakeholders to define scope, gather and refine requirements, and continuously collect feedback
• Ensure quality of deliverables is verified and matching stakeholder expectations before deployments/Go-Live’s to minimize defects and rework
• Track deliverable on-time-delivery (OTD) and VOC/customer satisfaction levels through established metrics and industry benchmarks
• Perform financial reviews and ensure accurate ongoing budget tracking
• Understand industry trends and stay up to date on associated Quality and tech landscape.

Desired Characteristics:

• Proven experience using established project and product management methodologies to deliver business value and drive significant change across an organization
• Experience setting and managing budgets for projects and products
• Strong leadership skills with ability to influence and organize teams to attain shared goals
• Excellent written and verbal communications skills with all levels of organization – communicates in a clear and succinct manner
• Self-starter – requires minimal direction to accomplish goals
• Strong relationship building skills with technical and functional partners
• Strong track record of quickly understanding emerging technologies demonstrated through training, job experience, or industry activities
• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
• Experience working with others on a global basis across multiple time zones
• Applies knowledge to coach and mentor others to improve whole team
• Demonstrated customer focus – evaluates decisions through eyes of the customer and helps shape customer’s future initiatives
• Strong analytical and problem-solving skills – effectively evaluates information and data to make decisions, anticipates obstacles and develops plans to resolve, and creates actionable strategies
• Change oriented – actively generates process improvements, drives change initiatives, confronts difficult circumstances in creative ways, balances competing priorities and executes accordingly
• PMP, ScrumMaster, Agile, or related Project or Product Management certifications

Minimum Qualifications:

• Bachelor’s degree from accredited university or college with minimum of 5 years of professional experience OR associate's degree with minimum of 8 years of professional experience OR High School Diploma with minimum of 10 years of professional experience

• Minimum 5 years of professional experience.

  Note: Military experience is equivalent to professional experience

The base pay range for this position is $127,900- $213,200. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 30,2024

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. 

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

#LI-Remote - This is a remote position