Sr Staff Technical Product Manager - Digital Logistics & Sustainment

Job Description SummaryAs a member of the GE Aerospace Defense and Systems Digital Technology team, the Senior Staff Technical Product Manager is responsible for defining the vision, roadmap, and strategy for capabilities within the Digital Logistics and Sustainment product. The DLS product enables and delivers outcomes within the TrueChoice Defense brand.Job Description

Roles and Responsibilities:

In this role, you will:

• Own and maintain the product vision, roadmap, and strategy that will drive lean practices and process optimization across the Digital Logistics & Sustainment portfolio suite.
• Direct the team with a clear and descriptive set of requirements and partner with the team to determine what can be delivered through balancing the need for new features, defects, and technical debt.
• Partner with the Defense & Systems Customer Support & Sustainment teams including Customer Support, Product Support, Product Engineers, Repairs, etc… to develop and execute the vision and roadmap.

• Develop deep domain understanding of Customer Support & Sustainment business processes, including Customer Interactions, Order Entry, Repairs, Spares, Tech Pubs, Tech Inquiries, services, field service engineers, etc.… Understand customer goals and the value customers derive from the digital products through Genba Walks and other Lean tools.
• Influence key stakeholders in design and planning decisions.
• Create a culture of customer focus and high performance to drive innovation.
• Drive technology discussions and strategy in line with business needs and system architecture.
• Collaborate with other DT teams inside and outside Defense & Systems DT, including Program Management, Engineering, Sales & Marketing, UX, Architecture, Software Engineering, and others.
• Manage stakeholder communication and progress reporting at various levels of the organization.
• Stay current with market trends, enabling technologies, and business digital strategy.
• Provide strategic inputs into the financial planning process and other business operational processes.
• Support a growing Defense & Systems business, both operationally and strategically.
• Demonstrate superior product and industry knowledge and helps organization to gain the competitive edge.
• Interacts with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback.
• Possesses a deep understanding of the technology stack and impact on final product.
• Conducts customer and stakeholder interviews and elaborates on personas.
• Demonstrates expert persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.
• Owns the release and sprint backlogs short-term roadmap for MVPs and quarterly releases.
• Owns and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
• Prioritize continuously in accordance with the understanding and validation of customer problems and needs.
• Demonstrates strategic expert level skills in problem decomposition and ability to navigate through ambiguity.
• Engages frequently (50% of the time) with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
• Translates unstructured or ambiguous work requests into actionable user stories and work units.
• Partners with Development Leadership to ensure healthy development process.
• Mentors junior team members.
• Provide technical leadership to TPMs across organization. Expert in Agile Methodology: Coaches others.

Minimum Qualifications:

• Bachelor’s degree from accredited university or college with minimum of 6 years of professional experience OR associates degree with minimum of 8 years of professional experience
• 5 years of Technical Product Management experience
• Note: Military experience is equivalent to professional experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:

Technical Expertise:

• Strong knowledge of software design and coding principles
• Experience working in an Agile environment
• Familiarity with versatile implementation options
• Demonstrates knowledge on technical topics, such as caching, APIs, data transfer, scalability, and security

Business Acumen:

• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Has the ability to analyze impact of technology choices
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.
• Balances value propositions for competing stakeholders.
• Demonstrates knowledge of the competitive environment
• Demonstrates knowledge of technologies in the market to help make buy vs build recommendations, scope MVPs, and to drive market timing decisions

Leadership:

• Influences through others; builds direct and "behind the scenes" support for ideas.
• Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
• Able to verbalize what is behind decisions and downstream implications.
• Continuously reflecting on success and failures to improve performance and decision-making.
• Understands when change is needed. Participates in technical strategy planning.

Personal Attributes:

• Able to effectively direct and mentor others in critical thinking skills.
• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.
• Finds important patterns in seemingly unrelated information.
• Influences and energizes other toward the common vision and goal.
• Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
• Innovates and integrates new processes and/or technology to significantly add value to GE.
• Identifies how the cost of change weighs against the benefits and advises accordingly.
• Proactively learns new solutions and processes to address seemingly unanswerable problems.

Note:

The salary range for this position is $130,000 - $175,000 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan. This posting is expected to close on May 19th, 2025.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. 

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Additional Information#LI-Remote - This is a remote position