GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Roles and Responsibilities:
In this role, you will:
- Define and evolve the observability vision and roadmap for our cloud-native healthcare platform.
- Architect and implement standardized observability frameworks (metrics, logs, traces, events, profiling) across services.
- Collaborate with platform, SRE, and product teams to instrument services using OpenTelemetry and other modern observability tooling.
- Build and maintain dashboards, alerts, and SLOs that reflect both technical and business health indicators.
- Evaluate, integrate, and optimize observability tools (e.g., Datadog, Prometheus, Grafana, Tempo, Loki, Elastic).
- Lead incident analysis and postmortem reviews, driving improvements in system resilience and observability coverage.
- Ensure observability practices align with healthcare compliance standards (e.g., HIPAA, HITRUST).
- Mentor engineers and promote a culture of observability-first development.
Educational Qualifications:
- Bachelor’s or Master’ s degree in Computer Science, Engineering, or a related technical field.
Required Qualifications:
- 12+ years of experience in software engineering, SRE - Site Reliability Engineering or platform engineering roles.
- 6+ years of experience architecting observability solutions in cloud-native environments (Kubernetes, microservices, serverless).
- Deep expertise in observability pillars (metrics, logs, traces) and tools like Open Telemetry, Prometheus, Grafana, Datadog, etc.
- Strong programming/scripting skills (e.g., Go, Python, Bash, Terraform).
- Experience with distributed tracing, SLO/SLI frameworks, and incident response workflows.
- Familiarity with cloud platforms (AWS, GCP, or Azure) and CI/CD pipelines.
- Excellent communication and collaboration skills.
Desired Qualifications:
- Experience in healthcare or regulated industries.
- Knowledge of data privacy and compliance (HIPAA, HITRUST).
- Experience with cost optimization and telemetry data governance.
- Contributions to open-source observability projects.
- Passion for building developer-friendly tools and frameworks.
Business Acumen:
- Adept at navigating the organizational matrix; understanding people's roles, can foresee obstacles, identify workarounds, leverage resources and rally teammates.
- Understand how internal and/or external business model works and facilitate active customer engagement
- Able to articulate the value of what is most important to the business/customer to achieve outcomes
- Able to produce functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.
Leadership:
- Demonstrated working knowledge of internal organization
- Foresee obstacles, identify workarounds, leverage resources, rally teammates.
- Demonstrated ability to work with and/or lead blended teams, including 3rd party partners and customer personnel.
- Demonstrated Change Management /Acceleration capabilities
- Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence across all organizational levels
- Proven analytical and problem resolution skills
- Ability to influence and build consensus with other Information Technology (IT) teams and leadership.
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#Everyroleisvital
Relocation Assistance Provided: No
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What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.
