Sr. Staff Software Engineer

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity: 

Visa's Observability Team ensures the effective monitoring and logging of the company's infrastructure and applications. Utilizing a variety of tools to provide comprehensive observability, which aids in proactively identifying and troubleshooting issues, enhancing system performance, and ensuring high availability.

Our latest project involves build in-house enterprise level log management solutions. We are seeking a visionary and highly experienced Senior Staff Engineer to play a pivotal role in this initiative and lead the development effort. The ideal candidate will possess exceptional technical expertise, leadership skills, and a strategic mindset to drive the success of our project.

Essential Functions

• Define and drive the technical vision and strategy for our log management system.
• Lead the architecture and design of complex, mission-critical systems.
• Collaborate with executives and other stakeholders to align technical goals with business objectives.
• Mentor and develop engineering talent across the organization.
• Ensure the implementation of best practices in software development and system design. Provide technical guidance and mentorship to team members, promoting knowledge sharing and professional development
• Identify and mitigate technical risks and ensure the reliability and scalability of the system.
• Stay at the forefront of technological advancements and apply them to our work.
• Collaborate closely with all business units to migrate their knowledge objects from Splunk to Log management solutions.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
- 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Bachelor’s or Master’s degree in computer science, or a related field.
- 8+ years of experience in software development with Bachelor’s or 6+ years with Masters
- Expertise in Golang and Java.
- Good to have knowledge of C, C++, and Python.
- Deep knowledge of observability tools such as Grafana, OpenTelemetry, Fluentbit, etc.,
- Deep knowledge of database technologies, preferably Clickhouse or other columnar databases.
- Strong leadership and strategic thinking abiliites.
- Exceptional problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Proven experience in leading large-scale, complex projects.
- Experience with Ansible is an added advantage.
- Must have Unix knowledge.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,200.00 to 207,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.