Sr. Device Program Manager

Reposted 2 Days Ago
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Richmond, BC
In-Office
124K-160K Annually
Senior level
Internet of Things
The Role
Manage the development and mass production of IoT devices, coordinating with cross-functional teams and overseeing ODM partners. Ensure project completion through roadmapping, engineering management, and compliance with regulations.
Summary Generated by Built In

About Arlo:

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

Job Type: Full-time 

Location: Vancouver, Canada (Hybrid) 

Job Summary 

As a member of the Arlo Device Engineering team, you will lead the development of video surveillance cameras, video doorbells, home monitoring and security systems, sensors, IoT devices, and related software features for global sales channels and service provider partners. 

These products leverage technologies including Wi-Fi, BLE, Sub-G, NFC, Zigbee, Z-Wave, Ethernet, IP networking (DNS/DHCP, HTTP, SNMP), embedded Linux, mobile and web applications, and cloud services. 

The primary responsibility of the Device Program Manager is to own the program lifecycle from kickoff through mass production and full product launch. You will drive cross-functional execution across hardware, software, services, quality, manufacturing, and customer care, ensuring on-time delivery and high product quality. 

Responsibilities may include scheduling, budget tracking, ODM and supplier management, BOM and material planning, prototype and factory builds, sample distribution, end-to-end quality and system testing, and hardware troubleshooting, while coordinating day-to-day activities across engineering and partner teams. 

Occasional travel is required to support meetings with internal teams, partners, and ODM/factory sites in Vietnam, Taiwan, or China. 

Responsibilities and Duties 

  • Partner with Product Management on product roadmap planning 

  • Own end-to-end product development across HW, FW, SW (client & cloud), and mechanical engineering 

  • Manage schedules, BOMs, build plans, material planning, and cross-functional execution 

  • Lead overseas ODM partners, factory builds, and design reviews 

  • Drive regulatory certifications and compliance for product launches 

  • Oversee product SKUs, collaterals, and engineering sample distribution 

  • Manage test planning, execution, and reporting (system, functional, performance, Alpha/Beta) 

  • Track and resolve issues through development, launch, and sustaining phases 

  • Provide technical support to customer care and address field issues 

  • Lead post-launch sustaining activities and continuous improvement 

  • Host project meetings and reviews with internal teams and ODMs 

  • Support management in refining project development and departmental processes 

Qualifications and Skills 

  • Bachelor’s degree in Computer or Electrical Engineering (or equivalent technical discipline) with 5+ years of relevant experience, including ownership of programs successfully launched to market 

  • Strong project management skills with excellent written and verbal communication 

  • Self-motivated, results-driven, and comfortable operating in a fast-paced, dynamic environment 

  • Demonstrated ownership in proactively identifying issues and driving them to resolution 

  • Strong collaboration skills and ability to work closely with cross-functional teams and external partners 

  • Technically proficient across end-to-end systems, including HW, FW, mobile applications, and cloud services, with hands-on testing and troubleshooting capability 

  • Hardware engineering experience (PCB design/layout, schematics, debugging) 

  • Software engineering experience (architecture, design, coding, Agile development, JIRA bug tracking, debugging) 

  • Mandarin language proficiency is a plus, but not required 

 

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between CAD$123,500 - $160,000/year.  However, base pay offered may vary depending on multiple factors, including role, job-related knowledge, skills, relevant education and experience.  The total compensation package for this position may also include other elements, including bonus, equity, and a full range of benefits. Details of all benefits will be provided if an employee receives an offer of employment. 

We’re committed to inclusivity and selecting the strongest candidate—no matter their background. Even if you don’t meet every listed qualification, we encourage you to apply. We’re happy to support growth in areas essential to the role. Interested in learning more about our workplace? Visit and follow our LinkedIn, and Glassdoor page to read employee insights and get updates of what it’s like to be part of Arlo.

We are proud to be an Equal Opportunity Employer. We do not discriminate based on Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age, or any other legally protected status in all hiring and employment.  All qualified applicants will receive consideration for employment without regard to any of these factors.

Top Skills

Ble
Dns/Dhcp
Embedded Linux
Ethernet
HTTP
Ip
Nfc
Snmp
Subg
Wifi
Zigbee
Zwave
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The Company
HQ: San Jose, CA
418 Employees
Year Founded: 2018

What We Do

We are a passionate and diverse group of thought leaders, creators, and developers across all disciplines dedicated to changing how people protect and connect with the people and things they love.

Arlo is an award-winning, market leader in the smart home IoT category that is focused on bringing together deep expertise in product design, wireless connectivity and RF engineering, cloud infrastructure and leading-edge AI capabilities to create a seamless smart home experience for Arlo users that's easy to setup and a joy to interact with every day.

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