Sr. Specialist, TW Search Client Services & Operations

To support the growing demand for native advertising and drive incremental revenue, this role plays a pivotal part in managing the increasing volume of campaigns and ensuring high-quality execution. Given the complexity of native formats and the involvement of multiple ad products, this position is essential to sustaining operational excellence and enabling scalable campaign success.

Responsibilities
- Ability to independently identify and prioritize requests to achieve company goals.
- Thorough knowledge and deep expertise in Yahoo Advertising Products, internal systems, and industry best practices to effectively implement strategies or consult on client needs, optimize campaign performance, and ensure policy compliance.
- Partner closely with sales and cross-functional teams to drive revenue and provide outstanding service to support client marketing goals, via proposals, ad optimizations, and upselling suggestions.
- Strong capability in data analysis, organizing large volumes of information, and Excel skills.
- Contribute to sales or product enhancement projects, including best practice development and industry insights.
- Develop and provide Strategic insights, campaign wrap-ups.
- Oversee budget processing, campaign setup and management, delivery, issues resolution, and identify optimization and up-selling opportunities.
- Demonstrate expertise concerning policy guidelines and marketing best practices in at least one core industry category.
- Focus on client retention, growth, renewal, and satisfaction.  
- Stay updated on the Yahoo digital advertising platform and digital marketing trends.

Minimum Qualifications
- BA degree.
- 5+ years of work experience.
- Ability to work independently and in a team.
- Strong mentoring and training skills.
- Excellent verbal and written communications skills with an ability to “think on your feet”.
- Skilled in writing ad copy that effectively translates client marketing objectives into error-free ads.
- Proficient in problem-solving and identifying opportunities using analytics.
- Strong Microsoft Office Suite skills (Outlook, Excel, Word, and PowerPoint).

Preferred Qualifications
- Previous experience in digital media advertising or copywriting is a plus.
- Experience servicing and/or consulting in a vendor/client relationship.
- Knowledge of broader marketing & advertising trends and frameworks.
- Ability to quickly learn and adapt to change.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements. 

If you’re curious about how this factors into this role, please discuss with the recruiter.

Currently work for Yahoo? Please apply on our internal career site.