Sr. Specialist Public Affairs

Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Who are we?

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. 

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. 

At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Role Summary

The Senior Associate of Stakeholder Engagement will work closely with the Director of Public Affairs and the wider team to manage key projects related to public policy and business stakeholder communication. You will serve as a liaison between our logistics and partner growth teams, ensuring effective communication and alignment with both internal and external business stakeholders. 

Your work will also contribute to proactive positive engagement with regulators and government stakeholders around the region, where it comes to fleet, restaurants and retail partners.

The ideal candidate will bring a blend of project management expertise, business acumen, and stakeholder management experience, ideally from a business or consultancy background.

What’s On Your Plate?

• Project manage stakeholder engagement initiatives, with a focus on logistics and partner relations.

• Support public policy communication efforts by managing key regulatory and business relationships.

• Liaise with various departments to ensure cohesive communication across internal and external stakeholders.

• Assist in developing communication strategies for business-critical public affairs projects.

• Monitor and report on stakeholder feedback, helping to align it with organizational goals and strategies.

• Build and maintain strong relationships with business partners, ensuring alignment on strategic initiatives.

• Provide insights and recommendations to support public affairs strategy.

What Did We Order?

• Bachelor’s degree in Public Policy, Business, Communications, or a related field. Master’s degree is a plus.

• 4-6 years of experience in stakeholder engagement, or consultancy, with a focus on project management.

• Strong understanding of operations and business partnerships, preferably in the food tech or technology sectors.

• Proven ability to manage multiple stakeholders and complex projects in a fast-paced environment.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.

• Experience in public policy, regulatory affairs, or advocacy is highly preferred.

• Excellent verbal and written English skills, proficiency in Arabic is a plus.