Sr. Specialist, Logistics Operations

Posted 7 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Healthtech • Biotech
The Role
Hands-on logistics operations specialist for Moderna's GDP-compliant global distribution network. Own daily shipment bookings, export/customs, exception management, SAP and control-tower super-user duties, KPI/dashboarding, automation and data-integration projects, vendor/3PL coordination, SOP/quality documentation, and continuous improvement using AI and visibility tools.
Summary Generated by Built In
If you’re interested in this role, please apply in English and include an English version of your Resume/CV.

The Role:

Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients.

Moderna is strengthening its international business services hub in Warsaw, supporting our growing global operations. We welcome professionals ready to help advance our mission and shape the future of mRNA medicines.

This is an opportunity to become a hands-on member of Moderna’s Logistics Operations Hub, where digital innovation and operational excellence come together to transform global supply chain performance. You will orchestrate material flows across a GDP-compliant distribution network while leveraging automation, AI, real-time visibility tools, and data-driven decision making to continuously improve logistics operations. Working as an individual contributor, you will serve as a key operational expert and systems super-user, collaborating across functions to ensure Moderna’s medicines move quickly, compliantly, and efficiently to patients around the world.

Here's What You'll Do:

  • Own and execute day-to-day logistics operations across Moderna’s GDP-compliant global distribution network, including shipment bookings, export documentation, customs clearance, distribution coordination, and exception management.

  • Serve as the day-to-day key user and first-line super-user for SAP, the Moderna Logistics Control Tower, and real-time visibility platforms, ensuring efficient and reliable logistics execution.

  • Design, develop, and continuously improve operational reports while coordinating system enhancements with business stakeholders and Digital/IT teams.

  • Support data integration and automation initiatives, including API and EDI interfaces, robotic process automation (RPA), AI agents, and other digital capabilities that enhance end-to-end logistics visibility and operational control.

  • Configure, maintain, and continuously improve KPI dashboards and self-service reporting tools that enable proactive, data-driven operational decision making.

  • Maintain Standard Operating Procedures (SOPs), Work Instructions, and Quality System documentation to reflect best-practice digital workflows while ensuring compliance with GDP and GMP requirements.

  • Ensure efficient material flow across Moderna’s GDP-compliant logistics network by coordinating bookings, export documentation, customs clearance, and product distribution.

  • Monitor shipments in real time, proactively identify transportation delays, and collaborate with logistics partners, customs brokers, and third-party logistics providers (3PLs) to rapidly resolve exceptions.

  • Create, maintain, and optimize transportation lane mappings, master data, and packaging instructions within SAP and Logistics Control Tower systems.

  • Monitor Logistics Service Provider performance, analyze operational trends using digital dashboards, and contribute to continuous improvement initiatives focused on optimizing service levels, timelines, and logistics costs.

  • Act as the regional logistics business partner for internal stakeholders including Planning, Manufacturing, Quality, and Digital teams, while collaborating closely with external 3PL partners to ensure strong system integration and high-quality operational data.

  • Represent logistics systems and operational processes within cross-functional initiatives, providing practical logistics expertise alongside digital and systems knowledge.

  • Support internal audits and regulatory inspections by providing accurate, system-generated evidence demonstrating compliance across Moderna’s distribution network.

  • Take on additional duties and responsibilities as required.

Throughout this role, you will have the opportunity to work closely with cutting-edge digital technologies, including automation, AI-enabled agents, advanced analytics, SAP, and real-time logistics visibility platforms, helping shape the future of intelligent supply chain operations at Moderna.

The key Moderna Mindsets you’ll need to succeed in the role:

  • We obsess over learning. We don’t have to be the smartest we have to learn the fastest.

  • We digitize everywhere possible using the power of code to maximize our impact on patients.

Here’s What You’ll Need (Basic Qualifications)

  • Minimum of 3 to 5 years of experience within Distribution/Logistics and/or Supply Chain

  • BS/BA Degree is preferred (Supply Chain/Operations/Logistics or Business Management).

  • Strong preference towards Pharmaceutical and Biotech experience. Experience working in a cGMP and cGDP environment Good understanding of the Pharma industry & Supply Chain

  • Must demonstrate a strong understanding and knowledge of warehouse and transportation operations as well as customs handling for import / export.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

  • Prior experience with transportation of biopharmaceutical medicines is a plus

  • Previous experience in SAP or related ERP system is required.

  • Experience of logistics software (transport management system, warehouse management system, visibility tools)

  • Experience with automation and AI tools is a big plus

  • Demonstrate a strong and independent work ethic.

  • Demonstrate a Moderna mindset, acting with urgency, pursuing options in parallel, accepting risks, behaving like owner, learning fast

  • Clear and effective verbal and written communication skills are required.

  • You drive for results and demonstrate the ability to develop solutions.

  • Ability to manage multiple projects in a fast-paced environment

  • A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.


Pay & Benefits


At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

  • Competitive healthcare, plus voluntary benefit programs to support your unique needs
  • A holistic approach to well-being with access to fitness, mindfulness, and mental health support
  • Family building benefits, including fertility, adoption, and surrogacy support
  • Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
  • Savings and investments to help you plan for the future
  • Location-specific perks and extras

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.


About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  


By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 


We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 


As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 


Moderna is a smoke-free, alcohol-free, and drug-free work environment. 


Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! 


Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 


We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 


Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at [email protected]

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Skills Required

  • 3 to 5 years experience within Distribution/Logistics and/or Supply Chain
  • BS/BA degree (Supply Chain/Operations/Logistics or Business Management)
  • Pharmaceutical or biotech experience and familiarity with cGMP and cGDP environments
  • Strong understanding of warehouse and transportation operations and customs handling for import/export
  • Previous experience with SAP or related ERP system
  • Experience with logistics software (transport management system, warehouse management system, visibility tools)
  • Experience with automation and AI tools (APIs, EDI, RPA, AI agents)
  • Clear and effective verbal and written communication skills
  • Ability to manage multiple projects in a fast-paced environment
  • Maintain SOPs, Work Instructions, and Quality System documentation for GDP/GMP compliance

Moderna Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Moderna and has not been reviewed or approved by Moderna.

  • Fair & Transparent Compensation Pay is commonly characterized as fair, competitive, and a financial positive, with base pay complemented by bonus and other cash elements.
  • Equity Value & Accessibility Long-term rewards commonly include stock options and RSUs, positioning equity as a meaningful part of overall compensation rather than an occasional add-on.
  • Parental & Family Support Family-related support is extensive, including fully paid parental leave, paid family caregiver leave, family-building benefits such as fertility/adoption/surrogacy support, and childcare resources.

Moderna Insights

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The Company
HQ: Cambridge, Massachusetts
6,848 Employees
Year Founded: 2010

What We Do

At Moderna, we believe messenger RNA, or mRNA, is the “software of life.” Every cell in the body uses mRNA to provide real-time instructions to make the proteins necessary to drive all aspects of biology, including in human health and disease. Given its essential role, we believe mRNA could be used to create a new category of medicines with significant potential to improve the lives of patients. We are pioneering a new class of medicines made of messenger RNA, or mRNA. The potential implications of using mRNA as a drug are significant and far-reaching and could meaningfully improve how medicines are discovered, developed and manufactured. To learn more, visit www.modernatx.com. This Moderna page is not the appropriate place to report adverse events (side-effects) for any products. If you are or someone you know is experiencing a side effect, please reach out to your healthcare professional. Moderna is continuously monitoring the safety of its products. We encourage you to report any side effects directly to us at 1‑866‑MODERNA (1‑866‑663‑3762).

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