Job Title:
Sr. Specialist, Customer Acquisition - Inbound (Korean Speaker)Job Description
The Customer Acquisition role is responsible for converting high-intent inbound interest into new Business and Enterprise customers. This role blends structured qualification, solution-based consultative selling, and disciplined pipeline management. You will engage prospects who are evaluating AI solutions, uncover business needs, and guide them through a streamlined and value-driven sales cycle.Success in this role requires strong discovery skills, the ability to articulate clear business value, and consistent performance across activity, conversion, and revenue targets. You will serve as a trusted advisor to prospects exploring how AI can transform their workflows, while ensuring a smooth and professional customer experience from first interaction to close.
Responsibilities:
Pipeline & Customer Engagement
- Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels.
- Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.
- Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.
Sales Execution & Performance
- Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey.
- Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment.
- Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.
Collaboration & Customer Experience
- Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.
- Uphold a high standard of professionalism, responsiveness, and customer-centric communication.
Product Knowledge & Market Awareness
- Stay up to date on the product functionality, new feature releases, and real-world use cases.
- Understand AI/ML market trends and competitive dynamics to position the product effectively during customer conversations.
- Stay flexible and able to be agile in an ever changing landscape
- Ad hoc tasks given
Location:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:
Korean (Required)Time Type:
Full timeSkills Required
- Fluency in Korean (spoken and written)
- Proven experience converting inbound leads into business or enterprise customers
- Strong discovery, consultative selling, objection handling, and closing skills
- Ownership of full sales cycle and consistent quota/KPI attainment
- Experience maintaining pipeline hygiene and forecasting in Salesforce
- Knowledge of AI/ML products, market trends, and ability to articulate business value
- Ability to engage prospects via calls, email, and digital channels with professional communication
- Ability to work onsite in Singapore (Mapletree Business City location)
What We Do
CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com
