Job Summary
Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services.Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty
Job Description
Responsibilities
Provide clinical support to customers and salesforce on clinical products and services.
Assist with expansion and business retention of potential and existing clinical customers in collaboration with the Medline salesforce
Review account and product/service information and recommend formal, onsite educational programs to address clinical staff needs.
Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.
Conduct quarterly business reviews. Identify problem areas and recommend changes and solutions. Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
Coordinate, and present workshops and classes on clinical products and/or services. Develop clinical presentations and training on product lines
Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations. Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
Engage in professional organizations; attend national, regional, and local industry events.
Required Experience
Education
Work Experience
Minimum of five (5) years of clinical experience in the operating room required. Cross-functional experience in ancillary procedural areas—such as the Cath Lab, Interventional Radiology (IR), Sterile Processing (SPD), Supply Chain, or Labor & Delivery—is preferred.
Experience developing and delivering presentations/clinical information to various audience levels within an organization.
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience prioritizing workload and scheduling effectively in order to meet deadlines.
Experience developing and delivering presentations to various audience levels within, and external to, an organization.
Proficient in Microsoft Word, Excel, PowerPoint.
Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
Environment includes office setting and medical facilities.
Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$92,000.00 - $138,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Skills Required
- Minimum five years of clinical experience in an operating room
- Experience developing and delivering clinical presentations and information to varied internal and external audiences
- Experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvements
- Experience prioritizing workload and scheduling effectively to meet deadlines
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to travel by air or automobile up to 75% of the time, within state and out of state
- Availability for non-traditional work hours, including weekends and multiple shifts, when conducting in-services
- Cross-functional experience in ancillary procedural areas such as Cath Lab, Interventional Radiology, Sterile Processing, Supply Chain, or Labor and Delivery
What We Do
All across America and the world, we help healthcare systems improve patient outcomes and reduce costs through clinical and financial solutions. As both a manufacturer and distributor of medical devices and supplies, we’re made up of problem solvers. Risk-takers. Big thinkers and doers.
