Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.
JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD
Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.
Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.
But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.
So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.
Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.
What you'll do:
We are seeking a Senior Solutions Engineer to join our Evaluation Services team — the business that powers funded trader programs giving aspiring traders a pathway to professional trading capital. You will serve as a trusted technical advisor to our partners, working closely with Technical Account Managers and partner engineering teams to drive successful integrations. You will be the go-to expert for complex API challenges, setting the quality bar for technical support while thriving in a fast-paced environment where no two days look the same.
In this role you will:
- Serve as the senior technical point of contact for partners integrating with NinjaTrader APIs, providing expert guidance on authentication, endpoints, data models, and architectural best practices
- Partner directly with external engineering teams to debug complex integration issues, conduct code reviews of their implementations, and accelerate time-to-production
- Collaborate closely with Technical Account Managers to deliver a seamless partner experience, translating business requirements into technical solutions and providing real-time support during critical integration milestones
- Diagnose and resolve complex API issues spanning WebSocket connections, REST endpoints, and real-time data feeds, often under time pressure with high-value partners
- Own the quality standard for API support, establishing best practices for troubleshooting, documentation, and partner communication that the broader team can follow
- Build and enhance internal tools, scripts, and diagnostic utilities that improve support efficiency and enable faster issue resolution
- Drive continuous platform improvement by synthesizing partner feedback into actionable recommendations for Product and Engineering, influencing the API roadmap
- Mentor junior team members on technical troubleshooting, partner communication, and maintaining composure in high-stakes situations
- Develop deep expertise in NinjaTrader's evaluation platform, trading systems, and API architecture to provide authoritative technical leadership
What you'll need:
- 5+ years of experience in technical support, solutions engineering, or developer relations with a focus on APIs and partner integrations
- Proven track record of working alongside Technical Account Managers and cross-functional teams to deliver successful partner outcomes in a fast-paced environment
- Strong proficiency with REST APIs, WebSockets, JSON, OAuth, and API debugging tools (Postman, curl, browser developer tools, network analyzers)
- Hands-on experience with TypeScript/JavaScript, Python, or similar languages for scripting, debugging, and building reference implementations
- Demonstrated ability to work directly with partner engineering teams — reviewing code, pair debugging, and guiding architectural decisions
- Excellent troubleshooting skills with the ability to analyze logs, trace API calls, and isolate issues across distributed systems under pressure
- High quality standards with attention to detail in documentation, communication, and technical deliverables
- Ability to think on your feet and adapt quickly when priorities shift or unexpected issues arise
- Outstanding written and verbal communication skills with the ability to translate complex technical concepts for both technical and non-technical audiences
- Self-starter who thrives in ambiguity and can manage multiple high-priority partner engagements simultaneously
Bonus points for:
- Experience with trading platforms, fintech, or capital markets technology
- Familiarity with React, Node.js, or full-stack TypeScript development
- Background in developer experience (DevEx), developer advocacy, or technical evangelism
- Experience with API documentation tools (Swagger/OpenAPI, ReadMe, or similar)
- Prior experience supporting enterprise or B2B partner integrations
- Passion for futures, derivatives, and trading technologies is a strong plus
Compensation:
The salary range for this role will be $80,000.00 - $100,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).
Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.
Location:
This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.
Hybrid:
For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:
- 20 additional flex remote days annually
- 5 Company Wide Office-Optional weeks tied to major holidays
Our Core Benefits Include:
- Generous PTO
- 7 Paid Holidays Annually + 5 Conditional Holidays Annually
- 1 Service Day Annually
- 401k with 3.5% Company Match
- Paid Parental Bonding Leave
- Health, Vision, Dental Coverage
- Life and Disability Insurance Covered 100% by NinjaTrader
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Skills Required
- 5+ years of experience in technical support, solutions engineering, or developer relations with a focus on APIs and partner integrations
- Strong proficiency with REST APIs, WebSockets, JSON, OAuth, and API debugging tools
- Hands-on experience with TypeScript/JavaScript, Python, or similar languages for scripting and debugging
- Excellent troubleshooting skills and attention to detail
What the Team is Saying
NinjaTrader Compensation & Benefits Highlights
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Healthcare Strength — The benefits package includes comprehensive medical, dental, and vision coverage alongside company-paid life and disability insurance. Wellness and mental health resources, fitness support, and an employee assistance program add depth to core healthcare coverage.
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Retirement Support — A 401(k) with company match supports long-term savings as part of the financial benefits. Matching contributions help strengthen retirement readiness within the total rewards package.
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Leave & Time Off Breadth — Employees receive generous PTO, paid holidays, and paid volunteer time. Family medical leave is available with health benefits maintained for eligible employees.
NinjaTrader Insights
What We Do
More than 2 million futures traders trust NinjaTrader's award-winning software and brokerage services to help them trade smarter. Since 2003, we've been building better futures for all traders by making futures trading more accessible, scalable, and user-friendly. As a bold, innovative thought leader in the trading space, we build products and services that empower active futures traders to easily analyze and react to data from the world's leading financial markets. Veteran and new futures traders alike look to us for our always-on support, daily free education and analysis, access to developer apps, and much more. We believe in the power of innovation to drive futures trading forward. Together, we continue to redefine what's possible in trading, advocate for our customers, and provide the best tools, support, and experiences to the fast-growing retail futures trading community. Located in Chicago, our entrepreneurial, employee-centric culture is inspiring, innovative, and inviting. We're committed to diversity, equity, and inclusivity, so our team members feel at ease to be themselves and empowered to deliver the work they do best.
Why Work With Us
Our team members are our #1 asset and the signature ingredient to our success. When you join NinjaTrader, you become part of an innovative, forward-looking community that encourages creativity, collaboration and camaraderie to deliver the best futures trading experience possible to our more than 1.8 million users. See why better futures start here.
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NinjaTrader Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Chicago-based employees follow a hybrid schedule: In-office Tuesday – Thursday, remote on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 flex remote days annually 5 company-wide office-optional weeks
