Sr. Solutions Consultant, AEM Guides

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The Adobe Experience Manager Guides team seeks a Solution Consultant to join our North American pre-sales function. As a Solution Consultant, you will aim to be a trusted advisor to our customers - the world's most innovative companies! As a core team member, you will collaborate with and support our sales, solutions architecture, and customer success organizations. The ideal candidate will have a blend of technical and functional background with a good eye for presentation and compelling demonstrations. This role offers a unique opportunity for personal growth and development, as you will have the confidence to discuss our solutions and technology with marketing and IT customers at all levels, honing your skills and expanding your knowledge.

What will you do ?

• The AEM Guides consultant will be the primary technical resource for the AEM Guides sales team.

• Identify customer needs and objectives by examining their current business processes and digital learning objectives.

• Actively drive and lead the technology evaluation part of the sales lifecycle, working with the sales team as the critical technical advocate for our solutions by pointing out the value of Adobe Experience Manager Guides.

• Optimally demonstrate Adobe Experience Manager Guides within the context of the Adobe Experience Cloud.

• Articulate technology and product positioning for business and technical users and creatively manage objections using documentation, presentations, and demonstrations.

• Establishes and maintains strong customer relationships throughout the sales cycle.

• Provide strong defense against competing products and object handle questions fielded by the competition in a sales opportunity.

• Respond to functional and technical elements of RFIs/RFPs.

• Provide regular feedback to the product/engineering team about product gaps, enhancements, or new feature requests from customers.

What you need to succeed

• Presales or consulting experience for an enterprise SaaS platform organization is a must.

• A minimum of 5+ years of experience in a similar role.

• Hands-on experience with several of the following: enterprise-grade CMS and digital experience solutions, Adobe Experience Manager or other competitive solutions, web personalization solutions

• Prior background or experience working on Adobe Experience Manager or similar web content management platforms

• Understanding technical writing standards such as DITA, XML, Markdown, etc.

• Expert in building and presenting Customer Points of view and value proposition decks.

• Ability to identify the critical business issues customers face and provide solutions.

• Strong software demonstration and value-selling experience.

• Excellent customer-facing skills with experience addressing and achieving agreement from senior executives.

• Must be a self-starter and comfortable working in a fast-paced, innovative environment with high levels of collaboration and teamwork.

• Bachelor’s degree in computer science or related technical discipline

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $172,500 -- $273,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

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Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.