Platform Partnerships, Custodians and Administrators - Senior Vice President

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New York, NY, USA
Hybrid
Fintech • Financial Services
The Role

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $202 billion in global client assets invested in 1,655 funds, as of September 2024.


iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron’s Solutions Provider award (See link below). 


About the Role

iCapital is looking to hire a Senior Vice President to join the iCapital Solutions team, specifically focused on relationship management amongst the service providers of the company’s largest Asset and Wealth Management clients. This position will play a key role in assisting with the management, development, and maintenance of our current third-party partnerships including custodians, transfer agents and administrators, and will work closely with other senior members of the Platform Partnerships team and internal stakeholders.

This is a critical, technical role, for which relevant experience is required, focused on the delivery and ongoing support of iCapital’s full suite of technology solutions, spanning alternatives and structured investments, to the independent wealth channel and enterprise partners.  This individual will be responsible for developing and executing our company’s strategy in establishing strategic partnerships that extend access to and further embed iCapital as part of the Wealth Management ecosystem.

Responsibilities

  • Create a strategic business plan for operational coverage of our largest service providers and partners including custodians, transfer agents, and administrators.
  • Serve as senior relationship stakeholder for the management of these relationships and integration and execution of partnership proposals.
  • Develop and maintain successful working relationships with senior leaders throughout the organization and promote mutually beneficial relationships between partners and the organization.
  • Collaborate with all appropriate parties to ensure effective execution of goals and initiatives.
  • Collaborate with management to determine internal and external vendor reporting requirements and enforce the delivery of accurate and timely information.
  • Analyze partner performance data on a regular basis and perform follow-up activities to ensure partners adhere to company quality measures.
  • Coordinate regular performance reviews with partners and communicate needed improvements.
  • Organize in-person quarterly meetings with all partners to review the relationship status, discuss the state of the union, address any current material issues, and discuss business updates and opportunities on both sides.
  • Maintain broad influence through the ongoing development of relationships across the organization.
  • Drive process improvement, in part by organizing ongoing partner and prospect requests, and leveraging available technology.


Qualifications

  • 12+ years of experience in an administrator/vendor management, business development, or relationship management capacity
  • Strong commercial knowledge on industry standards and the competitive process
  • Leverage existing relationships and build strong new relationships 
  • Demonstrated leadership and management abilities including project management and strong detail-orientation
  • Excellent presentation and verbal and written communication skills with demonstrated capabilities to build trust, and strategically manage and influence stakeholders at all levels
  • Entrepreneurial approach to managing projects with excellent problem-solving and analytical skills; able to create simple, compelling narratives for senior audience
  • Highly collaborative, experience working within a matrix global organization, managing and coordinating teams across different locations
  • Strong appetite to work in a fast growing, entrepreneurial environment
  • Self-motivated with a hands-on attitude and steered by high ethical standards

Benefits

The base salary range for this role is $200,000 to $250,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

 

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iCapital and has not been reviewed or approved by iCapital.

  • Healthcare Strength Healthcare coverage is generous, with heavily subsidized medical, 100% employer‑paid dental and vision, and access to virtual mental health and telemedicine. These provisions are described as adding meaningful value beyond base salary.
  • Leave & Time Off Breadth Unlimited PTO and unlimited sick time, plus paid holidays and volunteer time, provide broad flexibility for time away. This breadth of leave supports work‑life balance and family needs.
  • Parental & Family Support Paid parental leave and family‑friendly resources (such as a mother’s room) are part of the package. These supports contribute to a family‑friendly environment and enhance overall total rewards.

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The Company
HQ: New York, NY
1,500 Employees
Year Founded: 2013

What We Do

Powering the World’s Alternative Investment Marketplace. Part innovator, part educator, and part navigator of the alternatives industry, iCapital offers intuitive, scalable digital solutions that have transformed how private market and hedge fund investments are bought and sold. With iCapital, financial advisors, wealth managers, and asset managers around the world now have access to everything they need to deliver the return and diversification potential of alternatives to high-net-worth investors.

Why Work With Us

iCapital is a technology-driven cutting edge firm with an entrepreneurial spirit. You'll have the opportunity to make important contributions as part of a dynamic team where you can maximize your potential, develop new skills, and help change an industry within an innovative and fast-paced setting.

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