What You'll Do:
- Lead professional services projects for global enterprises, acting as the Solution Manager and design authority to ensure continuity across platform functions and solution architects.
- Own the overall implementation design, promoting industry and technology best practices while driving key decisions, project artifacts, and progress.
- Partner with Engagement Managers and project managers to provide design leadership, accountability, and a strong customer success presence.
- Build and maintain strong relationships with customer stakeholders, guiding discussions toward strategic business needs rather than basic features.
- Develop, coach, and mentor consulting talent, continuously deepening Coupa and source-to-pay expertise across the full lifecycle.
- Collaborate with product management and documentation teams, follow the Coupa implementation methodology, and work effectively both independently and in team environments, on- and off-site.
What You Will Bring to Coupa:
- Proven experience managing professional services teams or leading consulting projects, with 7+ years in a consultative, project-oriented environment.
- Strong background in Coupa products and source-to-pay, with prior senior consulting experience in competing platforms (e.g., Ariba, Ivalua, Jaggaer, GEP).
- Demonstrated ability to succeed in a fast-paced environment with a strong team-first mindset and focus on customer success.
- Solid understanding of project management principles supporting software implementations and business transformations.
- Exceptional problem-solving skills, including simplifying complex business challenges, applying decision frameworks, and guiding teams to effective solutions.
- Excellent client management, communication, and facilitation skills, including delivering software demonstrations, building workshop plans, and leading workshops to successful outcomes.
Top Skills
What the Team is Saying
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
