FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.
At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.
POSITION SUMMARY: This position will primarily focus on data gathering, analysis, application configuration, testing, training, knowledge transfer, and system implementation support. This position will work in both a corporate and Client setting while adding value and developing skills and will be provided the opportunity to work across a variety of industries and develop solutions for Clients.
PRIMARY RESPONSIBILITIES INCLUDE:
- Providing technical and functional leadership on systems assessment and implementation projects
- Supporting the planning, organization, and kick-off portions of projects.
- Problem solving and management
- Gathering, organizing, and analyzing systems-related information
- Providing configuration, testing, and training services to Clients on Warehouse Management System (WMS) applications
- Leading Client teams in system implementation tasks
- Writing and preparing test scripts for all test cycles and scenarios
- Ensuring WMS processes are consistent with functional and technical specifications and operational requirements
- Understanding Client operational processes and concepts
- Communication (oral and written)
- Articulating communications, both written and oral to Client and Fortna teams with strong presence, creditability, professionalism, and content knowledge
- Writing and delivering high quality documentation and analysis
- Leading the development of Client deliverables and presentations
- Mentorship
- Demonstrating and promoting Fortna’s Business Principles
- Mentoring team members to attain their goals
- Demonstrating and promoting teamwork and cooperation
- Providing specific technical expertise (e.g., WMS application functionality, WMS Implementation)
- Providing input to annual performance evaluations
- Leading small teams in assignments as directed
- Developing and supporting internal business systems and processes
- Contributing to Fortna thought leadership efforts such as developing/contributing to white papers, documenting case studies, etc.
- Demonstrating leadership attributes e.g. persuasion, empathy, mentoring, career development
REQUIRED QUALIFICATIONS:
- Bachelor’s degree with evidence of strong performance in systems engineering, logistics, or business
- 2 – 3 years of cumulative experience at FORTNA or direct competitor in a Solution Design role
- 2 - 4 years of cumulative experience in WMS and/or WCS system consulting and/or internal consulting
- Strong analytical skills
- Ability to work effectively on a team and support high levels of performance
- Ability to implement structured problem solving techniques
- High level understanding of financial analysis
- Ability to utilize good facilitation skills
- Ability to develop research and knowledge management skills
- Experience in business case development
- Ability to employ persuasion skills with discretion and consideration
- Drive to always add value and ensure accuracy and quality in all work performed
- Excellent collaboration, communication, facilitation skills (written and verbal communication)
- Ability to manage 'project level' Client relationships
- Ability to coach/lead others
- Time management skills with the ability to effectively prioritize conflicting demands
- Strong interpersonal, organizational, and problem-solving skills
- Ability to travel nationally and internationally as required
- Ability to perform essential functions of the job
DESIRED QUALIFICATIONS:
- Supply Chain certificate training (e.g., The Logistics Institute at Georgia Tech, IIE)
WORKING CONDITIONS: When duties are performed in a typical office environment, extended periods of sitting at a desk and viewing a computer screen will be required. Also required is the ability to talk and hear, in person and by telephone; use of hands to handle, feel, or operate standard office equipment; and ability to reach with hands and arms. Associates are frequently required to walk and stand. The noise level in this work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
When travelling to Client sites, essential requirements of this position may require physical presence in various environments and locations. Physical stamina may be required for prolonged standing, bending, stooping, and/or working in cramped quarters. Exposure to potentially dangerous tools and equipment amidst a variety of building materials is probable, as is occasional exposure to moving mechanical parts. The noise level in the work environment can vary from being relatively quiet, to moderate, to excessive. Safety shoes or boots may be required in certain situations. Additional safety clothing including gloves, hardhats, and devices to protect eyes, mouth, or hearing, will be worn as necessary.
All Associates are entitled to work in environments where risks to their health and safety are properly controlled. Alongside Fortna taking the appropriate steps to provide information on the Health and Safety requirements of the country they are working in, it is the Associates’ responsibility to ensure they are aware of and follow these Health and Safety requirements, noting that regulations can vary significantly from one country to another.
Associates are reminded that they have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Associates must follow Fortna’s policies and guidelines cooperating at all times with their co-workers to help everyone meet their legal requirements. If in doubt, Associates should speak with their Resource Manager or a Site Manager within the country they are visiting.
This position description should not be considered all-inclusive.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.
What We Do
Fortna partners with the world’s leading brands to transform their distribution operations to keep pace with digital disruption and growth objectives. Known world-wide as the Distribution Experts™, we design and deliver intelligent solutions, powered by FortnaWES™ software, to optimize fast, accurate and cost-effective order fulfillment. Our people, innovative approach and proprietary algorithms and tools, ensure optimal operations design and material and information flow. We deliver exceptional value every day to our clients with comprehensive services including network strategy, distribution center operations, material handling automation, supply chain systems and warehouse software design and implementation.

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