Sr. Solution Architect/ Implementation Consultant

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Coupa Software, the world's leading provider of cloud-based spend management solutions is growing!

This is an outstanding opportunity to join a high growth organisation in a key role where you can make an impact and fuel your career development. Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers.

As experts in Purchase to Pay processes, our main goal is to support the design, implementation and deployment, with the objective of delivering best practice solutions and ensuring customer success all while driving efficiencies and improvements.

You will work across a number of Coupa modules, including Procurement, Invoicing, Expenses and Analytics.

What You’ll Do:

• As a specialist in Purchase to Pay processes, your main responsibilities will be to support the design, implementation and deployment, with the objective of delivering best practice solutions and ensuring customer success.
• You will need to be able to lead the implementation design with customers and also support external implementation partners as a subject matter expert.
• You will work across a number of Coupa modules, including Procurement, Invoicing, Expenses and Analytics.
• Advise customers on Coupa best practice, using industry knowledge to ensure the best possible functional design is implemented.
• Lead and support customer design workshops to guide customers through the implementation journey.
• Work towards becoming a Subject Matter Expert (SME), supporting design reviews and collaborating with Product Management on the future direction of the product.
• Manage customers where up to 50% of your time may include travel.
• Provide Coupa platform demonstrations and various trainings.

What you will bring to Coupa:

• The successful candidate will possess as many as possible of the following attributes: 4-7 years’ experience in procurement, either internally via a procurement or supply chain organisation or externally with a consulting firm or software provider
• Experience within the Purchase to Pay process is crucial.
• Experience in Sourcing, Category Management and Contract Management are highly beneficial.
• Master’s degree in Computer Science, Engineering, Mathematics ideally in combination with a business related discipline or higher is highly desirable.
• Highly numerate and comfortable with using Excel and/or other platforms for complex scenario analysis.
• Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live.
• Previous consulting experience with Coupa Purchase to Pay, or another similar application is highly desirable
• Strong written and verbal communication skills.
• Experience configuring and delivering software demonstrations are required.
• Must be able to work in a fast paced and passionate environment.

Your daily responsibilities will include:

• Leading the implementation design with customers and also supporting external implementation partners as a subject matter expert.
• Advising customers on Coupa best practice, using industry knowledge to ensure the best possible functional design is implemented.
• Leading and supporting customer design workshops to guide customers through the implementation journey.
• Supporting design reviews and collaborating with Product Management on the strategic direction of the product.
• Providing Coupa platform demonstrations and various trainings.

Our Ideal candidate will have:

• Previous experience in procurement, either internally via a procurement or supply chain organisation or externally with a consulting firm or software provider
• Experience within the Purchase to Pay process is needed. In addition experience within Sourcing, Category Management and Contract Management would be advantageous.
• Highly numerate and comfortable using Excel and/or other platforms for complex scenario analysis.
• Excellent interpersonal and client management skills are required along with the passion to work with customers to execute an implementation plan that works towards a rapid, successful go live.
• A successful track record in configuring and delivering software demonstrations is required. Previous consulting experience with Coupa Purchase to Pay, or another similar application would be helpful
• A desire to work in a fast paced and motivated environment

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.