As a master-level practitioner and Trusted Advisor, you will lead high-stakes discovery sessions and Architecture Review Boards to design scalable, multi-module Procure-to-Invoice solutions that drive measurable business outcomes. You are responsible for navigating executive-level complexities, constructively challenging misaligned customer assumptions, and proactively identifying "blind spots" to ensure seamless global delivery. By refining Services strategies and mentoring both new and experienced hires, you will serve as a primary change agent, directly influencing the product roadmap and the evolution of Coupa’s implementation frameworks.
What You'll Do:
- Lead workshops and discovery sessions to drive alignment and decision-making. Act as a Trusted Advisor, linking solutions to business outcomes and challenging misaligned assumptions.
- Design scalable Procure-to-Invoice solutions across Coupa modules. Translate technical capabilities into business value and contribute to product and thought leadership.
- Lead functional design and delivery using proven methodologies. Manage risks, dependencies, and alignment across customers, partners, and internal teams.
- Identify opportunities to expand adoption and scope with existing customers. Drive additional value through new use cases and SOW-driven growth.
- Improve delivery frameworks and COE initiatives. Build playbooks, training, and enablement to strengthen team capability.
- Mentor team members and ensure quality standards. Engage executives confidently and communicate complex ideas clearly.
What You Will Bring to Coupa:
- 8+ years of enterprise SaaS or packaged software implementation experience.
- 8+ years of consulting or customer-facing solution delivery experience.
- 8+ years of procurement and invoicing domain experience, including Procure-to-Invoice processes.
- Proven track record of leading multi-module, global deployments, solution design workshops, and implementation workstreams.
- Strong stakeholder communication, presentation, and advisory skills.
- Ability to manage multiple priorities in fast-paced project environments.
- Willingness to travel up to 25%.
What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Company materials describe comprehensive healthcare and mental wellness programs for employees and their families, positioning well‑being as a core pillar of the package.
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Leave & Time Off Breadth — Generous paid time off, parental leave, and company Wellness Days are highlighted, with remote‑work flexibility available for many roles.
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Parental & Family Support — Family‑focused offerings include parental leave, fertility benefits, family medical leave, and on‑site mother’s rooms to support caregivers.
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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