The Role
The Senior Software Engineer role involves building and maintaining full-stack features, collaborating with cross-functional teams, and leveraging AI tools for automation and system design, primarily using Node, TypeScript, AWS, and Postgres.
Summary Generated by Built In
About Heard
Heard is an all-in-one financial solution for therapists and mental health providers that combines software and human support to handle bookkeeping, taxes, payroll, and more. Our mission is to help providers be providers – acting as their financial back office so they can spend less time running their business and more time helping their clients.
Heard is growing rapidly and we're building a new generation of AI-powered products to help therapists take control of their financial lives. We're looking for engineers who can help us move fast across retention, automation, and new product development.
The Role
We're looking for a Seattle based Senior Software Engineer who's a strong systems thinker, ships fast, and operates with high autonomy. You have deep experience designing, building, and scaling complex systems - and you amplify that with AI-assisted development tooling to move even faster.
This is a on-site, heavily IC, full-stack role. You'll flex across priorities - building automation that eliminates manual bookkeeping workflows, improving retention through better customer experiences, and launching new products and features into the market. You'll work across the frontend and backend, and across a system with many third-party integrations. You'll collaborate closely with product, design, operations, and other engineering teams to move work forward.
You bring strong fundamentals in system design, architecture, and building for maintainability - and you also leverage tools like Claude Code, Cursor, or Codex to accelerate your work in production codebases. You know how to configure these tools for brownfield repos, maintain quality at speed, and apply AI agent orchestration to automate real workloads.
What You'll Do
- Ship features and systems across the full stack, primarily in Node, Typescript, AWS, and Postgres
- Work across retention, automation, and new product initiatives depending on what matters most right now
- Build and maintain integrations with third-party services and APIs across the platform
- Design and build automated workflows that reduce manual operational effort (bookkeeping, reconciliation, support)
- Collaborate daily with product managers, designers, operations leads, and other engineers - this role is highly cross-functional
- Drive architectural decisions on scope, feasibility, and tradeoffs with minimal hand-holding
- Lead by example – your output and approach raise the bar for the team
Required Qualitifications
- 4+ years of professional software engineering experience
- Full-stack experience — comfortable working across frontend (React) and backend (Express)
- Strong system design and architecture skills — you've designed, built, and scaled complex systems and can make sound decisions on scope, feasibility, and tradeoffs
- Experience shipping reliable code at scale with attention to performance, uptime, and maintainability
- Proven ability to build and ship in ambiguous, fast-moving environments with minimal hand-holding
- Strong collaboration skills - comfortable working across engineering, product, design, and operations daily
- Excellent written and verbal communication
- Fluency with AI-assisted development tools (e.g., Claude Code, Cursor, Codex, Copilot) in real production work - you use these to move faster, not as a crutch
- Experience with AI agent orchestration, LLM integration, or workflow automation.
- Located in Seattle and able to work in onsite, in-office Monday - Friday.
Preferred Qualifications
- Experience with our stack: TypeScript, Node.js, Express, PostgreSQL, AWS
- Experience building and maintaining third-party integrations (APIs, webhooks, data syncs)
- Experience shipping AI-powered product features to end users - e.g., agentic workflows, conversational interfaces, AI-driven recommendations, intelligent document processing, or similar across any vertical
- Familiarity with performance and reliability monitoring tools (e.g., Datadog, Sentry, CloudWatch, or similar)
- FinTech experience or familiarity with financial data, accounting workflows, or regulated environments
- Experience automating operational or back-office workloads
- Track record of configuring AI dev tooling for brownfield codebases (repo context, custom rules, skills)
What You Get in Return
- Opportunity to reshape how financial services work for mental health providers
- Competitive salary, flexible PTO, healthcare, and home office & wellness stipends
- A fast-moving environment where your work has direct, visible impact on the business
Top Skills
AWS
Claude Code
Codex
Cursor
Node.js
Postgres
React
Typescript
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The Company
What We Do
Heard is an all-in-one financial solution for therapists that combines software and human support to handle bookkeeping, taxes, payroll and more.
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