Heard
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As a UX Researcher, you will lead research efforts to understand user needs and behaviors, conduct surveys and interviews, and partner with Engineering, Product, and Design teams to translate findings into actionable insights, ultimately enhancing user satisfaction and retention for mental health providers.
The Accounting & Tax Support Specialist will assist customers by answering their accounting and tax inquiries, guiding them through bookkeeping platforms and tax preparation. This role requires excellent communication skills and familiarity with financial best practices to ensure client satisfaction.
The Inside Sales Representative will manage the full sales cycle, conduct product demos, generate new business opportunities, collaborate with Sales Leadership, improve processes, and relay customer feedback in a remote work environment for Heard.
As an Accounting & Tax Support Specialist, you will assist customers with their accounting and tax inquiries, guide them through our bookkeeping platform, and provide clear guidance on tax preparation. You'll create a supportive experience for customers while applying your accounting knowledge and best practices.