We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don’t just take our word for it! Discover what life at Route has to offer.
The team
The Route Engineering team develops next-generation technologies that change how millions of consumers see, share, and discover the world's most innovative brands and products. Route Engineers have backgrounds in distributed systems design and development, large-scale data storage and processing systems, UI design, mobile, and much more — but what unites this talented team is a passion for the Route mission to connect the world's commerce through our suite of transformational products.
The opportunity
The Track team at Route is looking for a Backend Engineer! In this role, you will collaborate cross-functionally with leaders in Machine Learning and Product to implement solutions and features that lead to better data-based decision making. You will also oversee a product portfolio of Package Tracking and Orders Systems, Merchant Products Systems, and Email Parsing. Route is focused on expanding our product portfolio while also continually providing a merchant experience that builds trust with consumers. As a Backend Engineer, you’ll have many opportunities to make a lasting impact while helping us meet this goal.
We’re looking for an engineer who can learn and contribute while also working with a high degree of independence — someone who feels comfortable taking ownership over tasks and collaboratively solving problems. We want engineers who get excited about tackling new problems across the stack as they arise, bring fresh ideas to the table, and show they’re comfortable with being challenged.
What you’ll do
- Design, develop, test, deploy, and improve backend software
- Deliver features and solutions with high confidence and quality
- Embody a culture of innovation, transparency, and radical candor
- Collaborate with Product Managers, Machine Learning Engineers, and Data Analysts to develop solutions and features
What we’re looking for
- 5+ years of software engineering experience
- Solid understanding of Computer Science fundamentals
- Experience with one or more general-purpose languages, e.g. Go, C/C++, Java, C#, or other compiled/semi-compiled language
- Experience working with cloud platforms like AWS, GCP, or Azure
- Experience working with multiple database technologies
- Familiarity with infrastructure as code (Terraform, Cloudformation, etc.)
- Go or Python experience preferred
- BS/BA degree in Computer Science preferred or equivalent experience
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Total Rewards
We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.
Pay Transparency
Salary for this role:
UT: $158,400 - $167,400
LA: $167,200 - $176,700
SF: $204,160 - $215,760
NYC: $202,400 - $213,900
The cash compensation above includes base salary by hiring location, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
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What We Do
Route gives consumers the power to track all their orders in one place from any merchant.
With a Route integration, a consumer is able to carbon neutralize their package with green tracking and green package protection. If any issues arise, users can resolve an order issues within a few taps with resolve.
Additionally, Route partners with merchants to turn tracking into a brand-building opportunity, providing a full suite of ecommerce tools that easily integrates into their site, and allows merchants to optimize how their brand is discovered by shoppers worldwide.
Learn more at www.route.com
Why Work With Us
We are a diverse group of talented trailblazers & passionate disruptors. We are the builders, the influencers, the trendsetters. We never settle for the status quo & are actively looking to make a huge dent in the world. We show up in big ways - for our customers, our merchants, our community & most definitely, for each other.
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