Sr. Software Engineer, Tim Hortons

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

At RBI, we recognize that exceptional digital experiences significantly influence our guests' decisions. As a Senior Software Engineer, you'll directly impact millions of guest interactions by developing scalable, high-performance digital solutions that enhance customer satisfaction and loyalty. Joining the Tim Hortons engineering team means engaging with complex technical challenges at scale, employing cutting-edge technologies, and having clear visibility into the tangible impact of your work. You'll collaborate closely with a passionate team committed to innovation, continuous improvement, and technical excellence. While this role encourages a full-stack approach, candidates with strong skills in either frontend or backend who are motivated to build their full-stack expertise are encouraged to apply. 

This position is based in Toronto, ON and is in the office 5 days a week.  

Role & Responsibilities: 

• Design, develop, and deliver robust technical solutions for critical, guest-facing digital features. 
• Optimize engineering team velocity through strategic process enhancements and automation initiatives. 
• Elevate overall code quality by proactively mentoring team members, conducting rigorous code reviews, and championing engineering best practices. 
• Improve the performance and scalability of services that handle millions of requests daily. 
• Mentor and develop engineers, significantly boosting team capability and expertise. 
• Contribute strategically to architectural decisions by creating and presenting clear, actionable Architecture Decision Records (ADRs)  
• Actively share knowledge and encourage continuous learning and innovation across technical guilds. 
• Implement robust troubleshooting and incident triage methodologies utilizing observability tools such as Datadog. 

Qualifications & Skills: 

• Proven experience in a senior software engineering role, demonstrating leadership, mentorship, and significant contributions to complex technical projects. 
• Previous experience in quick-service restaurant (QSR), retail, or consumer-facing industries. 
• Data-driven approach; effectively utilizes metrics and analytics to inform improvements and decision-making. 
• Proven experience handling high-transaction volume systems and optimizing their performance. 
• Familiarity with digital customer engagement and personalization technologies. 
• Experience in agile development environments with a strong emphasis on collaboration and iterative delivery. 
• Exceptional communication skills; adept at clearly articulating technical decisions and rationale. 
• Strong mentorship and coaching capabilities; committed to proactively fostering team growth. 
• Experience with the following: GraphQL (Apollo Federation), TypeScript, React & Node.js, JavaScript build tools & packaging, AWS ecosystem (Lambda, DynamoDB, API Gateway), Functional & Object-Oriented Programming, TDD/BDD testing methodologies, Relational & non-relational databases, Performance monitoring, troubleshooting, and triage (Datadog), Infrastructure as code (Terraform), Mobile development experience (Expo, React Native), Documentation practices (RFCs, ADRs) 
• Experience or willingness to work with AI-driven development tools 

#TimHortons

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.