FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
Responsible for transforming large, complex data into consumable business databases and applications for self-service analytics and reporting. Create system architecture, design and specification using in-depth engineering skills and knowledge to solve difficult development problems and achieve engineering goals. Determine and source appropriate data for a given analysis. Work with data modelers/analysts to understand the business problems they are trying to solve then create or augment data assets to feed their analysis. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. The FreeWheel Global Operations team manages and operates advanced high-quality applications, infrastructures and tools that monitor and manage million-dollar deals, handle billions of requests and processes tera-bytes of raw data every day. We are hiring an experienced, passionate, and highly motivated Sr. Software Engineer (Data platform Support) to dig into our products and technology, debug and support customer deployments, integrations, expansion projects, and internal initiatives. Our team is responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Team consists of 50-50 mix of people who have more of a software background and people who have more of a infrastructure background. We're experienced in designing, analyzing and troubleshooting large-scale distributed systems. And able to debug and optimize code and automate routine tasks. Team's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
Job Description
RESPONSIBILITIES:

• Creates technical documentation (internal) using understanding of internal business areas and processes as well as working knowledge of database design, data manipulation, ETL, implementation, information storage & retrieval and data flow & analysis.
• Preemptively recognize and resolve technical issues utilizing knowledge of policies and processes.
• Optimize data sources and processing rules to ensure appropriate data quality of all products utilizing troubleshooting, design and development skills along with cross systems technical knowledge.
• Solves critical issues and shares knowledge such as trends, aggregate, quantity volume regarding specific data sources.
• Acts as a subject matter expert in one or more technical areas, such as data architecture, data engineering or data manipulation within big data systems like Hadoop and SQL.
• Serves as a team leader within a work group or on cross-functional teams; accepts team lead stretch assignments, acts as a resource for colleagues with less experience. Presents to broader senior leadership team. Understands other business units and how they affect the team and work.
• Acts as a liaison between business owners and technical associates to ensure the data collected and processed is both actionable and relevant to the end goals.
• Determines appropriateness of data for storage and optimum storage organization. Determines how tables relate to each other and how fields interact within the tables to develop relational models.
• Collaborates with technology and platform management partners to optimize data sourcing and processing rules to ensure appropriate data quality.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Part of Tier 2 group to deliver best user experience.

• Become an expert in FreeWheel Data Suite products. Work with client service team to manage and deliver successful technical solutions.
• Collaborates with technology and platform management partners to optimize data sourcing and processing rules to ensure appropriate data quality.
• Help shape FreeWheel strategy and be a champion bridging our customer's needs to engineer's implementation.
• Code level debugging on issues escalated to the team.
• Develop tools to automate routine jobs through knowledge learned on the job.
• Plug into software release cycle. Work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored.
• Automate time-consuming and manual processes as much as possible.
• Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and World Cup.
• Be able to work on weekend during on call schedule.

ABOUT YOU / QUALIFICATIONS:

• Strong communication skills when client interaction is needed.
• Strong data analytic skills. Able to apply them with tools like pivot tables
• Think creatively and solve problems proactively.
• 5 years+ of experience on coding, providing technical solutions at internet company
• Solid skills of developing and debugging server-side application or web service in either one of the languages such as Python, Go, C/C++, or Java
• Knowledge of database structure and SQL
• Experienced with AWS
• Detail oriented, flexible and work well in a global team.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Bachelor's degree in computer science or related field.

Life is short. Work someplace great.
FreeWheel offers a dynamic, flexible work environment with competitive salary and benefits packages. The challenges we solve are serious, but we're not. We have fun everyday because we love what we do. We are on a mission to shape the future of television and this is your chance to be part of it. Want to join the team that's already thinking about what TV is going to look like five years from now? Apply here!
We appreciate and thank you in advance for your interest in our openings. At this time, only qualified candidates will be contacted. No phone calls or faxes, please. Direct applicants only, no third-party staffing inquiries. FreeWheel is an equal opportunity employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years