Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open offices in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
About the Role
Intermedia is looking for a Senior Java Developer with hands-on experience to contribute to the development of our IP phone configuration server.
The role involves regular collaboration with Product Owners and Development and QA Leads.
What you will be doing:
- Analyze phone configuration documentation and create integration specifications aligned with Intermedia’s Call Server requirements.
- Lead the implementation and validation of changes to support new and updated phone models.
- Investigate complex issues involving VoIP, SIP, networking, endpoint devices, and device configuration.
- Create and maintain technical configuration guides for Development, QA, and Support teams.
- Implement analytics and usage metrics, and perform profiling and performance optimization of the phone provisioning server.
- Develop and maintain high-quality, maintainable code following Object-Oriented Programming (OOP) principles.
- Provide technical guidance and contribute to development and testing best practices.
- Continuously develop technical knowledge of VoIP technologies, endpoint devices, and provisioning mechanisms.
What you will bring to the role:
- A degree or relevant technical education in Telecommunications, Computer Science, Engineering, or a related field, or equivalent professional experience.
- Experience with server-side development in Java.
- Linux server development experience, including Nginx, Tomcat, and command-line tools.
- Experience working with relational databases such as MySQL or Percona.
- Basic knowledge of VoIP, SIP, and IP networking.
- Basic knowledge of network programming, including sockets and TCP/UDP.
- Basic understanding of IP security principles, including TLS and certificate management.
- Experience using Wireshark or tcpdump for network analysis and troubleshooting.
- Strong analytical, debugging, and problem-solving skills.
- Knowledge of IP phones, endpoint devices, device configuration, and provisioning mechanisms is desirable.
- A willingness to continuously learn and develop expertise in telecommunications, endpoint provisioning, and related technologies.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- Degree in Telecommunications, Computer Science, Engineering, or equivalent professional experience
- Server-side development experience in Java
- Linux server development experience (including Nginx, Tomcat, command-line tools)
- Experience with relational databases such as MySQL or Percona
- Basic knowledge of VoIP, SIP, and IP networking
- Basic knowledge of network programming (sockets, TCP/UDP)
- Basic understanding of IP security principles including TLS and certificate management
- Experience using Wireshark or tcpdump for network analysis and troubleshooting
- Strong analytical, debugging, and problem-solving skills
- Knowledge of IP phones, endpoint devices, device configuration, and provisioning mechanisms
- Willingness to continuously learn and develop expertise in telecommunications and provisioning
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
