Sr. Social Media Manager - TfB

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in one of the following areas: Bellevue, Washington; Overland Park, Kansas or Frisco, Texas**
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
We’re looking for a Sr. Social Media Manager to lead day-to-day content planning, channel execution, and publishing coordination across T-Mobile for Business social platforms. This role will support our LinkedIn, YouTube, Meta, X, and Reddit presence — building credibility with business decision-makers (BDMs) and IT decision-makers (ITDMs) by delivering platform-native content with clarity, consistency, and relevance.
The ideal candidate is a detail-oriented operator and storyteller, skilled at turning complex topics into engaging posts, managing agency relationships, and coordinating stakeholder inputs to keep publishing on track. They’ll work across product marketing, brand, segment, and creative teams to ensure our social presence is timely, accurate, and aligned with business goals.
T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.

Key Responsibilities

Channel Planning & Execution

• Lead development of the TFB social content calendar across LinkedIn, YouTube, X, Meta, and Reddit — including campaign prioritization, messaging alignment, and publishing coordination
• Translate marketing and product briefs into channel-ready, platform-specific content
• Write social copy that distills complex B2B messaging into engaging, audience-first storytelling
• Review incoming assets and coordinate with creative partners to ensure alignment on timing, tone, and quality
• Ensure all content meets brand standards for accuracy, tagging, visuals, and approvals
• Manage content delivery via Sprout Social and maintain workflow tools like Airtable and Workfront

Agency & Cross-Functional Management

• Serve as primary contact for agency production partners — owning the creative brief, feedback loops, and delivery timelines
• Work closely with the senior strategist and stakeholders to guide content strategy and campaign-level rollouts
• Communicate status updates clearly across marketing, brand, and creative partners to keep calendars aligned

Performance Optimization

• Monitor post-level performance and engagement metrics to surface optimizations for cadence, timing, and message framing
• Collaborate with channel and analytics leads to inform test-and-learn scenarios and creative iterations
• Stay current on platform trends, algorithm shifts, and competitive activity — and translate insights into action

Qualifications

• 8+ years of experience in social media management, content marketing, or digital publishing
• Proven ability to manage complex content calendars across multiple inputs and timelines
• Strong writing and editing skills, with ability to adapt tone to suit channel and audience
• Familiarity with Sprout Social, Airtable, Workfront, and Microsoft 365 tools
• Experience working in matrixed marketing environments across product, brand, and creative functions
• Comfortable managing content delivery with agency teams and providing actionable feedback
• Deep understanding of B2B channels, especially LinkedIn and YouTube
• Strong attention to detail, calendar accuracy, and content QA

Minimum Qualifications
At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen.

#LI-Corporate

• The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.  

• At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/  

Base Pay Range: $81,400 - $146,800

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ335268¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.