We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
As Sr. SMB Account Executive you will be responsible to sell the full suite of Optimum Business branded products and services, specializing in the small to medium size business segments of the marketplace. As part of the sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Optimum products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Optimum Business Services in the marketplace.
Responsibilities
- Sell Internet, Phone, TV, and Managed Services to small and medium-sized businesses (SMB), focusing primarily on acquiring new customers and selling additional products and services to existing customers
- Work all strategically assigned leads on a monthly basis.
- Achieve all performance-to-goal objectives and monthly quota targets.
- Accurately disposition all assigned leads to track and maintain sales activities and efforts in the company database promptly.
- Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
- Submit clean and complete sales orders.
- Understand all relevant Altice USA products and services and effectively communicate and match these to potential customers' needs.
- Stay updated on competitors' products, services, pricing, and promotions.
- Identify improvement areas through a consultative process to enhance prospects' ability to communicate more effectively internally and externally with their customers.
- Effectively manage a territory with high activity and a comprehensive business plan.
- Manage a defined territory, including the development of local business partnerships, organizational affiliations, and the enhancement of Comcast positioning and brand locally.
- Consistently maintain a pipeline of qualified prospects to achieve and exceed monthly quota performance.
- Collaborate with technical, customer service, and related support teams to ensure end-to-end customer sales satisfaction, driving new revenue growth.
- Attend and participate in all sales meetings, training sessions, and workshops as required by management.
- Meet company standards for the quantity and quality of work performed while adhering to all company guidelines, values, procedures, and policies.
Qualifications
- High School Diploma/GED (Required); bachelor's degree (Preferred)
- 3- 5 Years Previous Business to Business cold calling sales experience with emphasis on new customer acquisition preferred
- Must be self-motivated and able to work independently
- Strong negotiation and problem-solving skills
- Computer skills including Windows-based applications and salesforce.com
- Strong people and relationship management skills
- Valid driver's license and driving record within Company standards
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Raleigh
Nearest Secondary Market: Rocky Mount
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What We Do
We Make a Difference Because We Are the Difference!
At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers
We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.
From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Let’s build the future – together.
Why Work With Us
Optimum is a family of brands covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!
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