Sr. Small Business Credit Analyst

Inside the Role

Manage the processing of all small business credit applications (United States and Canada) for the purpose of delivering superior service to dealers and customers. Manage and allocate risk by employing sound credit and risk management strategies to maximize profitability to DTFS and brand partners. Travel requirement: 5%.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What you Drive at DTFS:

• Analyze, investigate, and decision small business credit applications up to established credit limits of authority, including handling of analyst exceptions to standard terms and advance (US and Canada).
• Manage and resolve problems related to small business transactions of all segments (US and Canada).
• Rate concessions and service impediments in all regions (US and Canada).
• Build positive working relationships and deliver superior levels of service to DTFS dealers in assigned regions (US and Canada).  
• Travel to assigned dealerships to review business performance in conjunction with the District Finance Manager (US and Canada).  
• Provide support to analysts on difficult decisions and mentor by serving as a lead team member for credit buyers in assigned regions (US and Canada).  
• Review performance of credit buyers in assigned region relative to customer service levels, quality of underwriting, and compliance with policies & procedures (US and Canada).
• Conduct internal audits to ensure compliance with DTFS credit policies and procedures (US and Canada).
•  Provide ongoing feedback on credit buyer job performance and contribute to performance reviews (US and NASC). 

Knowledge You Should Bring:

• BS/BA and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree.
• Combined 1 year experience in Credit Underwriting and 2 years in any of the following areas: Truck Discounting, Truck Remarketing, Fleet Services, Collections or Client Services (in a Financial Services Industry).

Exceptional Candidates Might Have:

• 2 years of commercial credit underwriting experience.
• 2 years of credit experience in a collateral-based environment.
• Background in commercial credit.
• Experience with coaching and mentoring junior level employees.
• Hands-on experience conducting inter-team audits.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type: 

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935