Senior Site Reliability Engineer (System Engineer V)
Location: Santa Clara, California, US
Work Model: Hybrid (onsite three days per week)
Note: Relocation not offered. Ericsson Inc. does not sponsor U.S. work authorizations for this role (including H1B, O1, TN) and does not hire F1 candidates working on EAD.
Join a high-impact team that combines the agility of a startup with the resources of a global technology leader. Our BCSS CNE SPS Shared Development Cloud group builds the next generation of cloud infrastructure using Kubernetes, AI, and cutting-edge cloud-native technologies.
You'll work on meaningful challenges: designing resilient systems that power 5G/6G networks, leveraging LLMs to automate operations, and building infrastructure that thousands of developers depend on. If you enjoy solving complex technical problems and working with emerging technologies, this role offers significant opportunities for impact and growth.
• BCSS: Business Area Cloud Software and Services• CNE: Core Networks Engineering• SPS: Software Production System
What you will do:
As a Senior Site Reliability Engineer, you'll design, develop, and operate Ericsson Web Services (EWS)-our internal cloud-native platform built on Kubernetes. You'll work hands-on across the full infrastructure stack, from bare metal to container orchestration to AI-powered automation.
Key Responsibilities:
• Design, architect, and implement cloud infrastructure for EWS, optimizing Kubernetes platforms for cloud-native workloads across compute, storage, and networking layers• Build and maintain automation tooling for infrastructure provisioning, monitoring, and operations using Infrastructure as Code practices• Develop and operate SRE systems leveraging Large Language Models (LLMs) for AI-driven operations and intelligent automation• Implement and maintain cloud security practices including vulnerability scanning, security monitoring, compliance automation, and incident response• Provide SRE on-call support covering North American time zones• Engage with Ericsson's AI communities and external ecosystems (academia, open source) to stay current with cloud and AI technologies• Collaborate across research, product development, architecture, and service teams on AI solutions for 5G/6G and IoT systems, including predictive operations, anomaly detection, and intelligent network analysis
The skills you bring:
Required Technical Skills:
• Cloud-Native Infrastructure: Deep hands-on experience operating production-grade Kubernetes environments, including troubleshooting, performance tuning, and capacity planning• Linux Systems: Strong Linux administration skills including systemd, networking (bridges, VLANs, routing), storage, and performance optimization• Automation & IaC: Proficiency in Python, Bash, and Go; experience with Ansible, Terraform, or similar automation frameworks• Containerization: Solid understanding of container runtimes (containerd, Docker), image management, and container orchestration• Networking: Experience with Kubernetes networking (CNI, Cilium, Calico), load balancing, and service mesh concepts• Storage Systems: Hands-on experience with cloud-native storage solutions (Ceph, NFS, object storage) and Kubernetes storage concepts (CSI, StorageClass, PVC)• Observability: Experience with monitoring, logging, and alerting tools (Prometheus, Grafana, Loki, or similar)• CI/CD: Experience with GitLab CI, Jenkins, or similar platforms for building automated pipelines• AI-Powered Development: Experience with AI-assisted coding tools (GitHub Copilot, Cursor, or similar) and LLM-powered automation• Bare Metal & Virtualization: Knowledge of bare metal provisioning and virtualization technologies (KVM, libvirt)• Secret Management: Familiarity with secret management solutions (Vault, OpenBao)• CNCF Ecosystem: Understanding of CNCF landscape and ability to evaluate emerging cloud-native technologies• Database Operations: Experience with database systems (MySQL, Redis, PostgreSQL)
Note: We value proven ability to quickly learn and master new technology domains. Candidates with strong fundamentals and demonstrated adaptability are encouraged to apply even if not experienced in all listed technologies.
Qualifications:• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)• 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles• Strong problem-solving skills with a curious, hands-on approach to learning new technologies• Excellent collaboration and communication skills for working across distributed teams
Why Join Ericsson?
At Ericsson, you'll have the opportunity to work on technology that connects billions of people worldwide. You'll tackle complex challenges in building infrastructure for 5G/6G networks, developing AI-driven operations, and advancing cloud-native systems at scale.
You'll be part of a team of talented engineers focused on innovation and continuous learning, with the resources of a global technology leader and the autonomy to drive meaningful technical solutions.
Reports to: SRE Manager of Software Development Cloud US
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Santa Clara (Country/ City)
Job details: Developer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Santa Clara $164,000-214,700
Short-Term Variable Compensation Plan (select STV or SIP): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Top Skills
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
