Sr. Site Reliability Engineer, Engineering Stack Support

Posted 8 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Cloud • Security • Software • Cybersecurity
The Role
Partner with development teams to improve availability, performance, monitoring, capacity planning, and incident response for large-scale microservices. Architect and build reliable, secure features, measure infrastructure health, troubleshoot production systems, participate in 24x7 on-call rotations, and deliver projects independently in a geo-distributed environment.
Summary Generated by Built In
Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

Engineering Stack Support (ESS) is a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. In addition to that, ESS creates a bridge between service owners and platform engineering by applying a software engineering mindset to application debugging, system administration, and more.

What’s in it for you

  • You will be part of a growing team of renowned engineers in the exciting space of developing tools for infrastructure management.
  • Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.
  • You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills.

What you will be doing

  • Partnering closely with our development teams and product managers to architect and build features that are highly available, performant and secure
  • Developing innovative ways to smartly measure, monitor & report application and infrastructure health
  • Gaining deep knowledge of our application stack
  • Improving the performance of micro-services and solve scaling/performance issues
  • Capacity management and planning
  • Wearing multiple hats in a fast-paced and rapidly-changing environment
  • Participating in 24X7 on-call rotations.

Required skills and experience

  • 5+ years experience with troubleshooting Unix/Linux
  • Understanding of Networking concepts - TCP/IP, SSL/TLS, IPSec, GRE, VPN
  • Experience with algorithms, data structures, complexity analysis, and software design
  • Experience in one or more of the programming languages: Java, Python, Go
  • Experience in managing a large-scale web operations role
  • Hands-on experience with Ansible, Kubernetes, SQL and NoSQL datastores, CI/CD
  • Hands-on experience working with openstack , AWS or GCP cloud and automation 
  • Experience with SumoLogic, Grafana/Prometheus and Elastic Stack
  • Knowledge of distributed systems is a big plus
  • Great written and verbal communication
  • Ability to work for a geo-distributed cross-functional group
  • Demonstrated ability to own and deliver projects independently
  • Strong interpersonal communication skills and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc

Education

  • BSCS or equivalent required, MSCS or equivalent strongly preferred

#LI-JB3

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

Skills Required

  • 5+ years troubleshooting Unix/Linux
  • Understanding of networking concepts (TCP/IP, SSL/TLS, IPSec, GRE, VPN)
  • Experience with algorithms, data structures, complexity analysis, and software design
  • Experience in one or more programming languages: Java, Python, Go
  • Experience managing large-scale web operations
  • Hands-on experience with Ansible
  • Hands-on experience with Kubernetes
  • Hands-on experience with SQL and NoSQL datastores
  • Hands-on experience with CI/CD
  • Hands-on experience with OpenStack, AWS or GCP and automation
  • Experience with SumoLogic, Grafana/Prometheus and Elastic Stack
  • Knowledge of distributed systems
  • Ability to participate in 24x7 on-call rotations
  • Great written and verbal communication and strong interpersonal skills
  • Ability to work in a geo-distributed cross-functional group
  • Demonstrated ability to own and deliver projects independently
  • BS in Computer Science or equivalent
  • MS in Computer Science or equivalent

Netskope Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Netskope and has not been reviewed or approved by Netskope.

  • Fair & Transparent Compensation Pay is considered competitive in U.S. technical roles, with indications that total compensation benchmarks strongly versus peers. Employees are generally pleased with total compensation that includes pay, stock, equity, and benefits.
  • Healthcare Strength Health coverage offers multiple medical plan choices alongside dental, vision, disability, HSA/FSA, and EAP, and is often characterized as very good. Employer-verified plan options and regional choices reinforce the breadth and quality of coverage.
  • Leave & Time Off Breadth Time off includes flexible/unlimited PTO, paid holidays, and quarterly wellness days that support rest and flexibility. Paid parental leave is available, commonly cited at 12 weeks for birth parents and 8 weeks for non‑birth parents.

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The Company
HQ: Santa Clara, CA
1,479 Employees
Year Founded: 2012

What We Do

Netskope, the SASE leader, safely and quickly connects users directly to the internet, any application, and their infrastructure from any device, on or off the network. With CASB, SWG, and ZTNA built natively in a single platform, the Netskope Security Cloud provides the most granular context, via patented technology, to enable conditional access and user awareness while enforcing zero trust principles across data protection and threat prevention everywhere. Unlike others who force tradeoffs between security and networking, Netskope’s global security private cloud provides full compute capabilities at the edge. Netskope is fast everywhere, data-centric, and cloud-smart, all while enabling good digital citizenship and providing a lower total-cost-of-ownership.

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