At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Required • Bachelor's degree in Computer Science, Information Systems, or related field. • 8+ years of IT experience, with at least 5 years as a senior developer/solution architect delivering multi‑module solutions • Proven experience leading large-scale, multi-module ServiceNow implementations in enterprise cloud environments. • Expertise across ServiceNow suites: o ITSM - Core service management (Incident, Problem, Change, Knowledge, Service Catalog, Request) o ITOM - Discovery, Service Mapping, Event Management, Orchestration, CMDB o ITAM - Hardware, Software, and Cloud Asset Management, SAM Pro, HAM Pro o SPM - Demand, Project/Portfolio Management, Agile Delivery, Resource/Financial Planning o SecOps - Vulnerability Response, Security Incident Response, Threat Intelligence o Creator Workflows - App Engine, Integration Hub, process automation and low-code/no-code development • CMDB/CSDM expertise (IRE, reconciliation, normalization/enrichment) and ITOM Visibility (Discovery/Service Mapping) with data governance. • Deep knowledge of enterprise IT operations, IT governance, and cloud-native architectures. • Proficiency in ServiceNow integrations. • ServiceNow Certifications: o Certified System Administrator (CSA)
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com.
Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
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CDW Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.
