We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
We are seeking an experienced and dynamic Senior Scrum Master to lead multiple agile teams focused on developing and enhancing insurance products and services for our Middle and Large Business sector. This role involves fostering a culture of continuous improvement, facilitating agile ceremonies, and removing impediments to ensure successful delivery of high-quality solutions.
Responsibilities
* Facilitate all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives) effectively and efficiently for 3+ agile teams.
* Coach teams, product owners, and stakeholders on Agile principles and practices, including Scrum, Kanban, and SAFe methodologies.
* Identify and remove impediments that hinder team progress, escalating issues when necessary and proactively seeking solutions.
* Monitor and report on team progress, sprint burndown, and other key agile metrics to leadership and stakeholders.
* Foster a collaborative and self-organizing team environment, promoting accountability and continuous improvement.
* Work closely with Product Owners to ensure a well-defined and prioritized product backlog.
* Facilitate release planning and coordination across multiple teams and dependencies.
* Mentor and support junior Scrum Masters within the organization.
* Help resolve conflicts and disagreements within the team in a constructive manner.
* Champion best practices for software development, including continuous integration, continuous delivery, and automated testing.
This role will have a Hybrid work schedule, with the expectation of working in an office (Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).
Qualifications
Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
* Minimum of 5 years of experience as a Scrum Master, with at least 2 years in senior or lead role.
* Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) certification required. SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM) preferred.
* Deep understanding of Agile principles and various agile frameworks (Scrum, Kanban, SAFe).
* Strong facilitation, coaching, and conflict resolution skills.
* Excellent communication and interpersonal skills, with the ability to effectively interact with all levels of the organization.
* Proficiency with Agile project management tools (e.g., Jira, Azure DevOps, Rally).
* Proven experience working with multiple agile teams in a complex, enterprise-level environment, preferably within the financial services or insurance industry.
* Ability to analyze data and metrics to identify trends and areas for improvement.
* Proficiency with scaling agile frameworks.
* Bachelor's degree preferred in Computer Science, Business Administration, or a related field; or equivalent work experience.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$108,800 - $163,200Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits
Skills Required
- Authorized to work in the US without company sponsorship; company will not support STEM OPT I-983.
- Minimum of 5 years of experience as a Scrum Master.
- At least 2 years in a senior or lead Scrum Master role.
- Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM).
- SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM).
- Deep understanding of Agile principles and frameworks (Scrum, Kanban, SAFe).
- Strong facilitation, coaching, and conflict resolution skills.
- Excellent communication and interpersonal skills.
- Proficiency with Agile project management tools (Jira, Azure DevOps, Rally).
- Proven experience working with multiple agile teams in a complex, enterprise-level environment (preferably financial services or insurance).
- Ability to analyze data and metrics (sprint burndown, agile metrics) to identify trends and improvements.
- Proficiency with scaling agile frameworks and facilitating cross-team release planning.
- Champion best practices for software development including continuous integration, continuous delivery, and automated testing.
- Bachelor's degree preferred in Computer Science, Business Administration, or related field (or equivalent experience).
The Hartford Financial Services Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hartford Financial Services Group, Inc. and has not been reviewed or approved by The Hartford Financial Services Group, Inc..
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Retirement Support — The retirement savings plan pairs matching with an additional company contribution and guidance, strengthening long‑term financial security. Consistent 401(k) generosity elevates perceived total compensation across roles.
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Leave & Time Off Breadth — Paid time off, holidays, and paid leaves are described as generous and accessible, supporting work‑life balance. The ability to take meaningful time away adds value beyond base pay.
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Healthcare Strength — Health, dental, and vision options are comprehensive, with supplemental coverages that help manage out‑of‑pocket costs. Mental health resources, EAP access, and wellness programs further reinforce overall benefits value.
The Hartford Financial Services Group, Inc. Insights
What We Do
Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy
